Offer summary

Qualifications:

Excellent written and verbal communication skills in English., Basic understanding of legal terminology, preferably in immigration law., Strong attention to detail and ability to maintain confidentiality., Associate’s or Bachelor’s degree preferred, or equivalent experience..

Key responsabilities:

Manage and respond to approximately 30 client emails daily.

Draft and proofread legal correspondence with attention to detail.

Serve as the first point of contact for clients and manage the attorney’s schedule.

Organize and maintain case files and assist in preparing immigration forms.

Job description

This is a remote position.

Full-time (40 hours a week)

Mon - Fri 9 AM- 6 PM (CST) includes 1h unpaid break.

Job Description

As a Legal Assistant in this thriving immigration law practice, you’ll play a pivotal role in managing client communications and streamlining administrative processes. This position offers an exciting opportunity to immerse yourself in the fast-paced world of immigration law while honing your skills in legal administration, client relations, and document preparation. You’ll work directly with the attorney to ensure smooth operations, enhance client experiences, and contribute to the firm’s growth. If you’re detail-oriented, possess excellent communication skills, and have a passion for making a difference in people’s lives through legal services, this role is perfect for you.

Responsibilities

Manage and respond to approximately 30 client emails daily, ensuring prompt, professional, and accurate communication
Draft and proofread reference letters and other legal correspondence with meticulous attention to detail
Serve as the first point of contact for clients, handling incoming calls and efficiently managing the attorney’s schedule
Provide exceptional customer service by following up with clients, verifying information, and addressing inquiries about case statuses
Assist in preparing and sending invoices, maintaining financial records, and supporting basic accounting tasks
Organize and maintain case files, ensuring all documents are properly filed and easily accessible
Support the attorney in preparing immigration forms and applications, ensuring accuracy and completeness
Conduct preliminary research on immigration laws and regulations as needed
Coordinate with external parties such as government agencies or other legal professionals when required
Implement and maintain efficient office systems to improve productivity and workflow

Requirements

Excellent written and verbal communication skills in English
Basic understanding of legal terminology, preferably in immigration law
Strong attention to detail and ability to maintain strict confidentiality with sensitive information
Proficiency in email management, Microsoft Office suite, and willingness to learn new legal software
Outstanding customer service orientation with a professional and empathetic demeanor
Ability to work independently, manage time effectively, and prioritize tasks in a fast-paced environment
Associate’s or Bachelor’s degree preferred, but equivalent experience will be considered
Previous experience in a law firm or legal setting is advantageous but not required
Excellent organizational skills and ability to handle multiple tasks simultaneously
Strong problem-solving skills and ability to take initiative in improving office processes
Flexibility to adapt to changing priorities and willingness to learn new skills as the practice grows