Franchise Account Executive

Overview:

It All Starts with Our People

As the leader in automotive preventive maintenance, Valvoline has a proven track record of growth. We continue to invest in our people, processes, and technology to strengthen our ability to efficiently deliver Quick, Easy, Trusted service across all our stores – every day. We're not just in the car business; we're in the people business. And we're looking for humble, hungry, and smart people to help us shape the future of mobility. If you're hungry to drive change and seek a dynamic, collaborative environment that fuels both personal and professional growth, you've found your place with us.

Our highest priority is creating a welcoming workplace with team members from a wide variety of diverse backgrounds and experiences.

The Opportunity

Valvoline has a rewarding opportunity as a Franchise Account Executive. In this role, you will be responsible for building and managing relationships with Valvoline’s strategic franchise partners, ensuring their needs are being met while delivering on Valvoline’s growth targets. This role requires a strategic thinker with excellent interpersonal and communication skills that will allow you to engage and create value across our franchise systems organization. This role will serve as a bridge to Valvoline’s internal organization as the main point of contact for our strategic franchise partners. The ability to deliver exceptional service and results will be critical to success.

How You'll Make a Difference

• Responsible for building and maintaining strong franchise relationships with assigned strategic franchise partners through:
  • Serving as the strategic initiatives leaders and the liaison between key stakeholders within both the franchise system and Valvoline’s cross-functional teams
  • Establishing support/ delivery programs that allow for continuity and ongoing representation within relevant Valvoline franchisee functions
  • Ensuring a proactive and collaborative approach is taken with franchise partners
• Lead annual business reviews with franchise partners, where you will gain alignment on the strategic priorities for the upcoming year as well as identify opportunities to better support our franchise partners.
• Serve as a key stakeholder in identifying and executing 4-wall EBITDA profit improvements.
• Build business cases for investments related to programs, tools, and/or solutions that will increase top-line revenue and profitability for our franchise partners.
• Prioritize franchise requests strategically and collaborate with internal resource groups to expedite resolutions, showcasing agility in addressing critical issues.
• Partner with franchise leadership to improve systemwide communication that ensures a holistic approach that is consistent, impactful, and measurable.
• Lead the Top-to-Top business review approach that is tailored to meet the needs of Valvoline with all franchise systems (strategic, small, and new).
• Other duties and responsibilities as determined by Valvoline from time to time in its sole discretion.

What You'll Need to Succeed

• Minimum of 12 years of experience in executive client management, relationship building, and strategic initiatives
• Key Client Relationships and Account Management; or Franchisor/ Franchisee; Licensor/Licensee, or a related field
• Experience with strategy execution
• Experience with data analysis and performance metrics application to driving outcomes
• Experience with end-to-end solutions
• Familiarity with industry-specific standards and best practices
• Project management experience
• Strategic account management involves managing key client relationships to achieve long-term success and growth
• Relationship Building: Developing strong, trust-based relationships with key executives within our franchise system to understand their needs, concerns, and goals
• Communication Skills: Being able to articulate ideas clearly, negotiate effectively, and manage complex discussions with clients, both verbally and in writing
• Problem Solving and Critical Thinking: The ability to identify issues and opportunities within the franchise system, analyze data, and formulate effective solutions
• Project Management: Organizing, planning, and managing resources effectively to deliver solutions for franchise systems on time and within scope
• Customer-Centric Focus: Putting the franchisee goals at the center of your strategy to ensure mutual growth and satisfaction
• Data Analysis and Reporting: Ability to analyze data and performance metrics to track success, identify trends, and report on key account health
• Conflict Resolution: Effectively managing and resolving any conflicts or issues that may arise
• Industry Knowledge: Staying up-to-date on industry trends, competitors, and best practices to add value to relationships
• Strategic Thinking & Planning: Developing long-term plans for success, including how to maximize value and growth opportunities
• Time Management & Prioritization: Balancing multiple accounts and tasks while focusing on high-value activities
• Team Collaboration: Work with internal teams to ensure the strategy and objectives are met
• Must be authorized to work in the U.S.

We Take Care of the WHOLE You

• Health insurance plans (medical, dental, vision)
• HSA and flexible spending accounts
• 401(k)  
• Incentive opportunity*
• Life insurance
• Short and long-term disability insurance
• Paid vacation and holidays*
• Employee Assistance Program
• Valvoline Instant Oil Change discounts
• Tuition reimbursement*
• Adoption assistance* 

*Terms and conditions apply, and benefits may differ depending on position.

Your Path to Valvoline

Valvoline provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Join us in revolutionizing the automotive aftermarket industry while enjoying competitive benefits, a supportive work culture, and opportunities for advancement. Apply now and become an integral part of our journey at Valvoline.

The Company endeavors to make its recruitment process accessible to any and all users.  Reasonable accommodations will be provided upon request to applicants with disabilities to facilitate equal opportunity throughout the recruitment and selection process.  Please contact Human Resources at 1.833.VVV.Report or email ECC@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process.  The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.