Project Manager (SaaS/Implementation)

Aravo Solutions, Inc. is a global leader in third-party risk management, ESG, and vendor lifecycle management solutions. Our cloud-based platform empowers organizations of all sizes, from Fortune 100 to mid-level enterprises, streamline vendor management processes, mitigate risk, and drive strategic decision-making. We provide guidance globally for the most complex third-party networks in the world, helping them manage risk, achieve compliance, and protect their reputations.

Join us at Aravo Solutions, where we are passionate about helping companies eliminate corruption and social injustice from their extended enterprises. You will have the opportunity to work alongside industry experts, leverage the latest technologies, and contribute to shaping the future of vendor management!

Position Overview:

We are seeking a Sr. Project Manager to join our dynamic team. In this role, you will be the bridge between our clients and our internal teams, managing software deployments from kickoff to go-live. You’ll build strong client relationships, drive client satisfaction, and ensure project success through exceptional communication and leadership. The ideal candidate will have exceptional communication and problem-solving skills, with the ability to thrive in a fast-paced, collaborative environment.

Key Responsibilities:

·       Lead end-to-end SaaS implementation projects, ensuring timely and successful delivery.

·       Build and maintain strong client relationships, serving as a trusted advisor throughout the implementation process.

·       Communicate effectively with clients and internal stakeholders to align expectations and resolve challenges.

·       Proactively identify and evaluate the risks associated with implementation activities and take appropriate action to control/mitigate the risks. 

·       Demonstrate a strong sense of ownership in delivering successful implementations and ensuring client satisfaction.

·       Drive projects forward, influence stakeholders, and lead teams with confidence.

·       Provide immediate visibility into project risks and escalate internally and with customer’s executive sponsorship as appropriate. 

·       Ensure the quality of the implementation meets or exceeds industry standards and customer expectations and leads to client satisfaction and referenceable clients

·       Proactively share insight with other departments gained from project experience.

·       Provide dynamic leadership to cross-functional teams, ensuring collaboration and accountability.

·       Monitor project performance, track key metrics, and report on progress to leadership.

·       Identify opportunities for continuous improvement in implementation processes, enhancing efficiency and client satisfaction.

Requirements

Qualifications:

·       Experience: 5+ years of professional services experience and 3+ years of SaaS implementation project management

·       Accountability: A strong sense of ownership in delivering successful implementations and ensuring client satisfaction.

·       Communication: Exceptional verbal and written communication skills, with the ability to translate technical concepts for non-technical audiences as well as manage expectations and resolve issues.

·       Leadership: Strong leadership and problem-solving abilities, with a proactive and adaptable approach.

·       Relationship Management: Proven ability to build and maintain strong client relationships.

·       Project Management: Experience with Agile, Scrum, or other project management methodologies.

·       Continuous Improvement: A mindset for process optimization and efficiency improvements.

·       Tools & Technology: Proficiency in project management tools (e.g., Jira, Asana, ClickUp) and SaaS platforms.

·       Third-Party Risk Management (TPRM) Experience: Knowledge of TPRM frameworks and best practices is a plus.

Benefits

• Private Healthcare Plan
• Pension Plans
• Life Assurance
• Leave Package
• Employee Assistance Programme - Counseling
• Stock Option Plan