Offer summary

Qualifications:

Bachelor’s degree with 2–3 years of relevant work experience, or a minimum of 5+ years in a related role., Fluent in both French and English., Highly proficient in office applications, including MS Word and Excel., Strong analytical skills to derive actionable insights from data..

Key responsabilities:

Gather and analyze market intelligence to identify opportunities and challenges.

Expand and strengthen provider relationships to optimize network performance.

Negotiate financial agreements with service providers to support business objectives.

Monitor key metrics to ensure a high-performing service provider network.

Job description

YOUR MISSION: Your mission is to expand and strengthen the Urgently service provider network within your territory. As a key member of the network team, you will analyze, interpret, and leverage market intelligence to drive strategic growth. Your active engagement with service providers enhances performance, ensuring success for partners, customers, and providers alike. By building and maintaining strong partnerships, you will drive key objectives and optimize network effectiveness in your designated territory.

YOUR LEGACY: You built and nurtured strong, lasting relationships with service providers, playing a pivotal role in unlocking opportunities within your territory. Your efforts directly contributed to Urgently surpassing key territory metrics and achieving a higher Provider Promoter Score. By driving excellence and innovation, you helped position Urgently as the premier provider of mobility roadside assistance. The result? You were instrumental in making Urgently the world’s leading mobility assistance company.

WHAT YOU’LL BE RESPONSIBLE FOR:

Gather and analyze market intelligence within your territory to identify actionable opportunities and challenges, providing strategic insights to your Senior Network Manager.
Expand, strengthen, or refine provider relationships to optimize network performance and achieve targeted utilization goals within your territory.
Address and resolve escalations from internal and external teams to ensure optimal territory performance.
Negotiate with service providers to establish mutually beneficial financial agreements that support business objectives.
Monitor, enhance, and maintain key metrics to ensure a strong, high-performing service provider network aligned with territory goals.
Provide insightful feedback on the potential impact on providers when assessing and implementing punitive actions.
Stay accessible and actively engaged to enhance service provider satisfaction and strengthen partnerships.
Engage proactively with the service provider network, taking ownership of the territory’s business operations and growth.

WHO YOU ARE:

Bachelor’s degree with 2–3 years of relevant work experience, or a minimum of 5+ years in a related role or field.
Fluent in both French and English.
Highly proficient in office applications, including MS Word, Excel
Committed to assisting service providers, with a strong focus on their success and satisfaction.
Skilled in influencing and collaborating with both co-workers and independent providers to achieve objectives.
Ability to analyze data and derive actionable insights to drive performance.
Strong understanding of the factors that influence market trends.
Excellent written and verbal communication skills.
Self-motivated, with the ability to achieve goals with minimal oversight.
Highly organized and capable of managing multiple competing priorities.
Flexible and adaptable to changing priorities and challenges.
Empathetic to the needs of service providers while balancing the goals of the territory.

THE NITTY GRITTY:

Location: Exciting news! You have the flexibility to work from anywhere in the United States or Canada.
Manager: You’ll report directly to the Senior Network Manager.
Compensation = The salary range for this position is $80,000-$85,000 a year. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by job-related skills, experience, and relevant education or training.
U.S. Benefits = At Urgently, we have awesome benefits! We provide short term disability, long term disability, and life insurance to you - all free of charge! We also offer three different medical plans to choose from, two dental plans, a vision plan, and other valuable benefits. You’ll have 12 holidays off and you

OUR FAIR HIRING PRACTICES:

At Urgently, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our customers and the communities where we operate. We are an equal opportunity employer which means that employment and advancement at Urgently is based on a person's merit and qualifications.

We do not discriminate against any applicant or employee on the basis of race, ethnicity, color, national origin, ancestry, citizenship, religion, creed, sex (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender, gender identity or expression, physical or mental disability, or any other characteristic protected by federal, state or local law.

You should also know that we adhere to these same principles in all aspects of employment, including, but not limited to, recruitment, hiring, job assignment, compensation, promotion, access to benefits and training, discipline, and termination of employment.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and similar applicable state laws. Please let us know if you need assistance completing any forms or to otherwise participate in the application process

For more information visit www.geturgently.com

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