Spanish Bilingual Call Room Staff

This is a remote position.

• Creating and maintaining spreadsheets
  
• Appointment scheduling
  
• Very professional in all communications: verbal, text and email
  
• Very clear spoken in English and Spanish
  
• Must be a good listener
  
• Ability to solve problems
  
• Fast learner – Remember what they have been trained to do
  
• Detailed
  
• Self-starter
  

Requirements

• 2 years experience in a busy call room
  
• 2 years experience with EHR systems: scheduling
  
• 2 years healthcare experience (HMO, PPO, Authorizations)
  
• ​Must have intermediate knowledge of Microsoft Office 365: Word, Excel, Teams, Outlook, phone systems (placing calls on hold and managing 2-3 calls at time)
  
• Must be reliable, self-starter, mature, empathetic, and have excellent customer service skills
  
• Must have an extra computer monitor and Adobe access
  
• Great listening abilities
  
• Strong organizational and time management abilities
  
• Ability to work independently and remotely
  
• Experience with Jot Forms or similar software is preferred, but not required
  
• Understand our policies and REMEMBER how to implement them.
  
  Independent Contractor Perks
  
  Permanent work from home
• Immediate hiring
  
• Steady freelance job
  
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