Senior Technology Project Manager

C.H Robinson is seeking a Senior Technology Project Manager on our Infrastructure team who will be responsible for managing and leading large-scale, complex and critical technology projects/epics. The role requires excellent organization, documentation, collaboration and communication skills, as well as the ability to use domain knowledge to solve complex issues. The Senior Technology Project Manager is accountable for developing project plans, facilitating the delivery, and resolving and escalating issues appropriately. 

This role may be based only in Minnesota, Chicago or Kansas City 

DUTIES AND RESPONSIBILITIES 

The duties and responsibilities of this position consists of, but are not limited to, the following: 

• Lead the process of defining and documenting the scope, goals, and deliverables for complex, cross-functional technology projects, that support business objectives in collaboration with management and stakeholders 
• Collaborate with cross-functional managers to provide recommendations and options for how to resource multiple complex projects including people (internal and external), hardware, and software requirements 
• Proactively identify risks and create a plan to mitigate and remove roadblocks 
• Own and lead change management activities by collaborating with stakeholders and team to build the change management plan and define change control process 
• Proactively identify and engage stakeholders, build effective relationships, and influence outcomes 
• Define and manage project budget, metrics, monitor progress, and track project status 
• Measure project progress and define appropriate contingency plan as needed 
• Handle communication across all levels of the organization 
• Accountable for the delivery of assigned projects to be on time, within budget, and with the defined scope and quality to ensure stakeholder expectations are met 
• Foster teamwork and trust, motivate team members through successful project completion 
• Identify process bottlenecks and make changes to improve overall productivity 
• May be accountable for establishing the budget 
• Responsible for managing, measuring and reporting on the budget.  Proactively escalate any negative budget impacts appropriately 
• Other duties or responsibilities as assigned according to the team and/or country specific requirements 

Required Qualifications: 

•  5+ years of experience managing complex projects spanning cross-functional teams 
• 3+ years of experience working with global technology teams developing custom solutions 
• Demonstrates a solid understanding of technology infrastructure and information security principles, enabling effective communication with technical teams. 
• Bachelor’s degree or minimum of 4 years of equivalent work experience and high school diploma/GED 

Preferred Qualifications: 

• Minimum 3 years of experience delivering projects using agile and Software Development Life Cycle (SDLC) methodologies 
• Executive level written and verbal communication skills with the ability to assess audiences and adjust content, style and approach to meet their needs 
• Experience leading meetings, keeping focus, balancing multiple viewpoints from stakeholders and resolving conflict as necessary.  Ability to identify, define and assign clear, actionable next-steps. 
• Capable of employing a Technology Architect mindset to provide an outsider’s perspective to help the team think outside the box to drive business value and innovative solutions. 
• Ability to discern true technical barriers from inconsequential or perceived issues that don’t materially impact the success of the project. 
• A learning and growth mindset that is open to giving and receiving feedback and coaching others to do the same  
• Experience leading teams (directly or indirectly) to connect technology projects with business growth and value 
• Business and technical knowledge of systems that support logistics, supply chain, manufacturing, or inventory management 
• Ability to understand technical and non-technical details and bridge the knowledge gap between your business and technical teams 
• Results driven with an understanding of how to evaluate, deliver, and validate business value 
• Ability to weigh competing priorities, manage tradeoffs and evaluate new ideas and opportunities with stakeholders, driving to consensus while maintaining a clear focus on overarching business priorities 
• Values a diverse and inclusive work environment 

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, your recruiter will provide more details about the specific base pay for your location. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams.  We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.