Identity and Access Management (IDAM) Analyst I

Overview:

It All Starts with Our People

As the leader in automotive preventive maintenance, Valvoline has a proven track record of growth. We continue to invest in our people, processes, and technology to strengthen our ability to efficiently deliver Quick, Easy, Trusted service across all our stores – every day. We're not just in the car business; we're in the people business. And we're looking for humble, hungry, and smart people to help us shape the future of mobility. If you're hungry to drive change and seek a dynamic, collaborative environment that fuels both personal and professional growth, you've found your place with us.

Our highest priority is creating a welcoming workplace with team members from a wide variety of diverse backgrounds and experiences.

The Opportunity

Valvoline has a rewarding opportunity as an Identity and Access Management (IDAM) Analyst I. In this role, you will perform tasks under general supervision that provide support in the areas of Identity and Access Management (IDAM) processes, which are typically routine or static.  Some analysis work is necessary to understand end-user access requirements and resolve typical end-user issues (e.g., password resets, access issues, login issues) at a Tier 3 level.  Knowledge of various IDAM processes is also required in the role, such as Request Fulfillment, Identity Governance, Privilege Access Management, role-based security, IT Compliance and Policies, Password Management, User Access Reviews, etc. 

How You'll Make a Difference

• Request Fulfillment – Analyze service requests and determine access needs.  Provision identities and accesses across multiple platforms (ERP solutions, Directory Services, application, OS level) for both new on-boarded users and off-boarded users (terminations or suspends), along with service/system accounts.  Convert user identity accounts from contingent workers to employees.

• End User Support – End-user assistance on password resets, logon issues, and authorization issues.

• Security Group/Role Design and Maintenance – Create new security groups/roles, configure read/write permission settings, and apply to access control points.  Add new groups to request fulfillment catalog to request the access.

• Monitoring – Review user account lockouts, users with excessive accesses, usage of accounts and accesses, validation of suspended accounts, employment status of end users, verification of identities, elevated accesses, unauthorized user administration, etc.

• Compliance - Adherence to all compliance policies and procedures.  Facilitate user access certification processes (e.g., user access reviews).

• ID Management – Create and provision access to user accounts (end-users, system, service, elevated, etc.) per formalized processes.  Assess access requirements and apply them accordingly.

• Other duties and responsibilities as determined by Valvoline from time to time in its sole discretion.

What You'll Need to Succeed

• Bachelor’s degree in IT or related field or equivalent experience level

• Minimum of one year of experience in Identity and Access Management 

• Minimum of one of technology experience, including troubleshooting and performing root cause analysis of complex IT solutions

• Knowledge of operating systems and security applications as well as a working knowledge of a variety of Identity and Access Management tools, such as SAP Security, SAP GRC, Active Directory, UNIX/Linux, Identity Governance apps, Single Sign-on concepts, Service Catalog tools, and

• Privilege Access Management (SAP GRC and CyberArk Password Vault)

• General analytical and problem-solving skills to enable effective security incident and problem resolution

• Team-oriented interpersonal skills, with the ability to interface effectively with a broad range of people and roles

• Excellent client-facing and internal communication skills

• Understanding information security frameworks such as ISO 27001, COBIT, NIST-CSF, NIST 800-53, etc.

• Must be authorized to work in the U.S.

We Take Care of the WHOLE You

• Health insurance plans (medical, dental, vision)
• HSA and flexible spending accounts
• 401(k)  
• Incentive opportunity*
• Life insurance
• Short and long-term disability insurance
• Paid vacation and holidays*
• Employee Assistance Program
• Valvoline Instant Oil Change discounts
• Tuition reimbursement*
• Adoption assistance* 

*Terms and conditions apply, and benefits may differ depending on position.

Your Path to Valvoline

Valvoline provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Join us in revolutionizing the automotive aftermarket industry while enjoying competitive benefits, a supportive work culture, and opportunities for advancement. Apply now and become an integral part of our journey at Valvoline.

The Company endeavors to make its recruitment process accessible to any and all users.  Reasonable accommodations will be provided upon request to applicants with disabilities to facilitate equal opportunity throughout the recruitment and selection process.  Please contact Human Resources at 1.833.VVV.Report or email ECC@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process.  The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.