Spanish Bilingual Receptionist

Role Name: Dental Receptionist/Financial Bookkeeper

Schedule:

• Full-time Monday to Friday 8 AM to 5 PM 1 hour unpaid break
  

Client Timezone: Eastern Time (ET)

Client Overview

Join a thriving dental practice in the vibrant Miami area that’s dedicated to providing top-notch oral healthcare to a diverse patient base. This modern practice leverages cutting-edge technology to deliver exceptional patient experiences and maintain optimal operational efficiency. As a key member of our team, you’ll play a crucial role in ensuring smooth daily operations and contributing to the practice’s continued success and growth.

Job Description

We’re seeking a skilled and motivated Dental Receptionist/Financial Bookkeeper to become an integral part of our dynamic dental team. In this multifaceted role, you’ll be the linchpin of our front office operations, managing patient interactions, scheduling, and financial processes. Your expertise in dental software, particularly Dentrix, will be instrumental in maintaining our practice’s efficiency and financial health. This remote position offers the unique opportunity to work from the comfort of your home while making a significant impact on our patients’ lives and the practice’s success. If you’re passionate about dentistry, have a knack for customer service, and excel in financial management, this role provides an exciting chance to showcase your skills and grow professionally in a supportive environment.

Responsibilities

• Warmly greet and assist patients, ensuring a positive first impression and maintaining a welcoming atmosphere
  
• Expertly manage patient scheduling, check-ins, and check-outs using Dentrix software
  
• Handle insurance verifications with precision, submit claims accurately, and conduct thorough follow-ups
  
• Efficiently process accounts receivables and oversee billing operations to maintain financial stability
  
• Act as a liaison between patients and insurance companies, resolving claim issues with diplomacy and persistence
  
• Contribute to the practice’s financial health by assisting with bookkeeping tasks and generating insightful reports
  
• Provide exceptional customer service, addressing patient inquiries and concerns with empathy and professionalism
  
• Collaborate closely with the dental team to ensure seamless communication and optimal patient care
  
• Maintain strict patient confidentiality and adhere to HIPAA regulations at all times
  
• Adapt to evolving practice needs and stay current with software updates and industry best practices
  

Requirements

• Proven experience working in a dental office setting within the United States
  
• Demonstrated proficiency in Dentrix dental practice management software
  
• In-depth knowledge of dental insurance procedures and billing practices
  
• Excellent communication skills in English; Spanish language proficiency is highly valued
  
• Strong ability to work independently and thrive in a remote work environment
  
• Exceptional level of accountability and a robust work ethic
  
• Relevant experience in dental reception, insurance coordination, or office management
  
• Adept at multitasking and prioritizing in a fast-paced virtual environment
  
• Strong problem-solving skills and attention to detail
  
• Comfortable with technology and quick to learn new software applications
  
• Ability to maintain a professional demeanor and deliver outstanding customer service, even in challenging situations
  
• Flexible and adaptable, with a willingness to take on additional responsibilities as needed