Q&S Operations Assistant

American College of Radiology (ACR) is a progressive membership organization representing nearly 40,000 medical specialists in radiological care. As a member of our team, you will join a world leader in patient-centered care advocacy, policy and clinical research, quality and safety. Our culture encourages innovation, diversity, integrity and leadership. A nonprofit 501(c)(3), ACR (the American College of Radiology) has over 500 purpose-driven employees in the Greater Washington, DC and Philadelphia region. 

We are seeking energetic and innovative individuals to further reinforce our core purpose of serving patients and society by empowering members to advance the practice, science and professions of radiological care. 

If you share our core values of:
* Integrity * Visionary * Excellence * Leadership * Transparency * Member-Driven
we want you on our team! 

In a nutshell:

The American College of Radiology (ACR) is looking to hire an Operations Assistant within our Quality & Safety Department! The primary function of this position is to support and assist Members going through the Accreditation process.

Responsibilities:

• Reviewing full applications and testing packages from facilities for completeness and compliance with accreditation requirements
• Following up with facilities for incomplete paperwork or data
• Updating accreditation software with facility information as needed
• Preparing and drafting letters  for accreditation
• Maintaining accreditation processes through worklist and reports in the accreditation database
• Assist in developing databases and spreadsheets/smartsheets to track various programs
• Responding to all  member/customer/staff inquiries via email, phones and an electronic ticketing system
• Researching problems and suggesting solutions to rectify problems

Qualifications:

• 3+ years administrative and customer service experience
• Exceptional verbal, written, and organizational skills
• Proficiency in MS Office

Soft skills:

• Initiative
• Team‐player
• Ability to multi-task
• Strong attention to detail

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This position will work a Remote schedule. Qualified candidates will be required in East Coast Time Zone (8:30A - 5:00P, Monday through Friday). Occasional after-hours commitment for virtual program support may be needed.  When working remotely, workers must be self-motivated, possess excellent time management, and be highly organized.  Reliable internet connection is a must! 

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ACR is committed to a total rewards compensation philosophy that includes base salary in addition to our full suite of comprehensive benefits (https://www.acr.org/-/media/ACR/NOINDEX/HR/ACR-Benefits-Overview.pdf).  ACR’s goal is to pay competitively and equitably.  It is typical for individuals to be hired in the entry to middle of the range for their role, and compensation decisions depend on each case’s circumstances.  Full-time employees work a 37.5 hour work week, for a total of 1950 hours annually, furthering our commitment to a healthy work-life balance.  A reasonable estimate of the hourly compensation range for this position is $22.92 – $30.56.  

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If you would like to put your experience to great use in a professional team-oriented environment, please apply online. To learn more about ACR’s rewarding employee experience, culture, and benefits, visit: https://www.acr.org/About-ACR/Work-With-Us

ACR offers a rewarding employee experience: innovative culture, professional growth potential, competitive compensation and an exceptional benefits package, including a defined contribution pension plan, 403(b); generous paid time off package; insurance plans with the leading providers; flexible spending; tuition reimbursement; training opportunities; and wellness reimbursement.