Offer summary

Qualifications:

2–5 years in product operations, workflow optimization, or program management roles, preferably in tech or startups., Strong problem-solving skills with a data-driven approach to decision-making., Experience with project management tools like Notion and Jira; familiarity with CRM and marketing platforms is a plus., Fluency in English or Korean is required, with proficiency in both languages preferred..

Key responsabilities:

Take ownership of key product features and programs, ensuring operational success and continuous improvement.

Define success metrics, track performance, and generate insights for decision-making.

Drive cross-functional discussions to keep teams informed of product performance and upcoming changes.

Organize operational tasks to ensure team alignment for new feature rollouts and maintain documentation of best practices.

Job description

🚀 About Flipster

Flipster(flipster.io) is a next-level trading platform that is connecting investors to insight, and new opportunities brewing in the cryptoverse. We uncover exclusive opportunities and provide a high-performance platform to put them to work. We believe in an exciting, bold future for crypto. A decentralized, well-governed space, that sparks progress for investors, traders and amazingly innovative crypto projects simultaneously. Flipster will unlock access to ideas we can't even imagine yet. We aim to propel their development and uncover potential.

As a Product Operations Manager at Flipster

You will own and drive the operational success of key product features and evergreen programs, ensuring they run efficiently and continuously improve over time. This role requires a business-oriented, strategic, and hands-on operator who can organize complex projects, foster alignment across teams, and ensure flawless execution of both day-to-day activities and high-profile initiatives. You will establish clear success metrics, monitor performance, and develop a roadmap for enhancements, working cross-functionally with product managers, marketing, data, and operations teams to identify pain points, optimize workflows, and implement data-driven improvements. This role offers a unique chance to make a significant impact on the crypto landscape.

Responsibilities

Product & Program Ownership

Take full ownership of key product features and evergreen programs, ensuring their operational success, monitoring their health, and driving continuous improvements.

Define key success metrics for owned programs and features, continuously track performance, and generate insights to drive decision-making.

Develop and maintain a roadmap for enhancements and process improvements based on data, feedback, and business goals.

Drive cross-functional discussions to keep teams informed of product/program performance, blockers, and upcoming changes.

Organize and oversee operational tasks to ensure cross-functional teams are aligned and ready for new feature rollouts and updates.

Maintain detailed documentation of owned programs, standard operating procedures, and best practices to improve execution efficiency.

Leverage program management best practices to structure initiatives effectively and drive execution. The ability to quickly learn industry-specific nuances and apply them

Business Operations & Execution

Develop tools and frameworks to improve transparency into product and program performance, ensuring alignment across teams.

Build workflows that scale with the organization, reducing manual dependencies while ensuring efficiency in feature and program execution.

Identify inefficiencies in product and program workflows and implement solutions to improve speed, visibility, and outcomes.

Handle day-to-day operational tasks required for the successful operation of owned programs.

Create and refine operational tools, dashboards, and templates to streamline team collaboration, reporting, and performance tracking.

Qualifications

2–5 years in product operations, workflow optimization, campaign management, or program management roles, ideally in tech or startups. Operations management experience is a strong plus.

Proven ability to work cross-functionally, balancing priorities and communicating effectively with stakeholders across teams.

Strong problem-solving skills with a data-driven approach to decision-making.

Experience with tools like Notion, Jira, and project management software; familiarity with CRM and marketing platforms is a plus.

Interest in cryptocurrency, blockchain, or trading platforms is a bonus—but a Web3 background is preferred.

Exceptional organizational skills with the ability to manage multiple priorities and deadlines.

Fluency in either English or Korean is required; proficiency in both languages is strongly preferred.

Hiring Process

CV/Resume Submission

1st round interview

2nd round interview

Required profile