Marketing & Communications Coordinator

We are seeking a creative and detail-oriented Marketing & Communications Coordinator to support our brand’s digital presence and marketing initiatives. This role will have a primary focus on social media management, overseeing the organization’s brand accounts and executive accounts, while also assisting with email marketing, website updates, and cross-team content support. 

Essential Duties and Responsibilities:  

• Develop and schedule accessible content for owned and executive social media accounts, ensuring alignment with the organization's brand and voice.
• Monitor social media trends and conversations to proactively engage with audiences and amplify key messaging.
• Collaborate with internal team to support campaigns, announcements, and thought leadership initiatives.
• Draft social media copy for executives, tailoring messaging for each platform while maintaining an authentic and professional tone.
• Track performance metrics (engagement, reach, impressions, etc.) and provide regular reports with insights and recommendations.
• Manage a content calendar and ensure timely execution of social media initiatives.
• Support social media monitoring and reputation management efforts as needed.
• Assist in drafting and scheduling marketing emails, newsletters, and announcements.
• Support website updates, including content management, minor copy edits, and ensuring accessibility best practices.
• Work cross-functionally to align messaging across social media, email, and web platforms.

Other duties and expectations of the role: 

• Capture real-time content at in-person events as needed, including taking photos and videos for social media use.
• Assist with basic video editing and production to enhance social media content.
• Support other marketing and communications initiatives as needed, including campaign development and project coordination.

Qualifications / Skills: 

• Strong understanding of major social media platforms (LinkedIn, Facebook, Instagram, and others) including understanding of these platforms ad and business tools.
• Familiarity with graphic design tools (e.g., Canva, Adobe Creative Suite) and video editing basics.
• Excellent writing, editing, and storytelling skills, with the ability to adapt tone and style for different platforms.

• Basic experience with email marketing tools (e.g., Mailchimp, HubSpot, or similar) and content management systems (e.g., WordPress).
• Experience using social media management and reporting tools (e.g., Sprout Social, Hootsuite, or similar).
• Ability to manage multiple tasks and priorities with strong attention to detail.

Familiarity with accessibility best practices for digital content is a plus. 

Work Schedule, Location, and Travel Requirements: 

• Disability:IN is a fully remote organization; employees are expected to operate independently from a home office.
• May require some domestic travel 2-3 times a year for 3-5 days at a time.
• This role may cause for some occasional night and weekend work may be required.

Education and Experience: 

• Bachelor's degree in Communications, Marketing, or a related field (or equivalent experience).
• At least two years of progressive experience working with high-volume social media platforms.

Salary and Benefits: 

• Starting salary commensurate with experience.
• Salary adjustments will be based on individual and organizational performance.
• Disability:IN offers generous benefits, including medical, dental, and vision insurance, a retirement plan, flex spending accounts, and unlimited paid time off. 

Supervisory Responsibilities: 

• This position has no supervisory responsibilities.

If you need assistance completing this application due to a disability, please contact us at Jobs@disabilityIN.org to request accommodations or an alternative application process. 

Disability:IN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Persons with disabilities are strongly encouraged to apply.