Offer summary

Qualifications:

5+ years of experience in Change Management for Coupa customers, Bachelor’s degree in Information Systems, Finance, Accounting, or similar discipline, Experience in consulting with functional/technical proficiency in financial systems, Ability to mentor junior team members and resolve complex issues..

Key responsabilities:

Advise stakeholders on Coupa selection, transformation, and implementation

Lead change management activities and develop training materials

Contribute to practice development and operational improvement initiatives

Communicate project updates and foster internal relationships with team members.

Job description

By joining our rapidly growing Coupa practice you will serve as a trusted partner to our clients. You’ll bring your first-hand experience, unique perspectives, and functional knowledge to deliver tailored integrated solutions that solve today's challenges and set the foundation for future success. With support from experienced leaders and a dedicated coach, you will join a collaborative community that invites you to contribute beyond the scope of client delivery. As a Manager at CrossCountry Consulting you will be responsible for a mix of client delivery, leading projects, and developing junior team members.

What You'll Do:

Advise key stakeholders through selection, transformation, implementation, and configuration of Coupa. Our consultants are hands-on involved in full-scale implementation, project management, change management, requirements and design, process improvement, chart of account redesign, testing, integration enablement support, oversee supplier enablement, and best practices

Utilize a broad array of technical experience encompassing the full Coupa suite –Procurement, Payables, Expenses and Asset Management

Mentoring team members on career development, technical, and soft skills

Contribute beyond client delivery, engaging in various activities such as recruiting, shadowing opportunities, marketing, business development, practice development, and operational improvement initiatives

Implement performance improvement and cost-reduction initiatives to drive operational efficiencies

Lead and facilitate key change management workstream activities including change management discovery workshops with key stakeholders, identification of change impacts, development and execution of change management strategies

Develop communications and training materials, includes delivery of instructor-led trainings

Define success metrics and monitor user readiness

Plan and lead advisory services offerings that augment Coupa project methodology including implementation readiness, testing management, health check and target operating model

Contribute to advisory practice methodologies, tools and resource development efforts

Prioritize client’s interest and proactively listen to ensure that work exceeds their expectations

Communicate effectively with clients to convey project updates and recommendations

Actively foster internal relationships, share knowledge, and mentor other consultants to grow our practice

What You'll Bring:

5+ years of experience supporting Change Management for Coupa customers

5+ years of experience in consulting and/or relevant industry experience with functional/technical proficiency with implementation of at least one module within a financial system solution (i.e. Coupa, SAP, NetSuite, Ariba, etc.)

Background in Finance, Accounting, Procurement, Sourcing, and/or Supply Chain Management

Experience in designing and facilitating setup and configuration of one or more Coupa modules

Experience with business process re-engineering, analysis and project management, accounting/business workflow, end-to-end solution design, and technical specification documentation using tools like Microsoft Visio and PowerPoint

Ability to work with data to meet export/import requirements, demonstrating proficiency in data formatting and manipulation

Ability to articulate and create design documentation for functional areas within sourcing, new vendors, procurement, AP, contracting and others

Experience mentoring junior team members and helping project teams resolve complex and multi-faceted issues

Bachelor’s degree in Information Systems, Information Technology, Supply Chain, Finance, Accounting, or similar discipline

Coupa certification a plus

Willingness to travel domestically 50% -75%. *Travel varies based on client preferences*

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