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Manager - Coupa Change Management

extra holidays
Remote: 
Full Remote
Contract: 
Full time
Work from: 
United States

Offer summary

Qualifications:

5+ years of experience in Change Management for Coupa customers, Bachelor’s degree in Information Systems, Finance, Accounting, or similar discipline, Experience in consulting with functional/technical proficiency in financial systems, Ability to mentor junior team members and resolve complex issues..

Key responsabilities:

  • Advise stakeholders on Coupa selection, transformation, and implementation
  • Lead change management activities and develop training materials
  • Contribute to practice development and operational improvement initiatives
  • Communicate project updates and foster internal relationships with team members.

CrossCountry Consulting logo
CrossCountry Consulting SME https://www.crosscountry-consulting.com/
501 - 1000 Employees
See all jobs

Job description

By joining our rapidly growing Coupa practice you will serve as a trusted partner to our clients. You’ll bring your first-hand experience, unique perspectives, and functional knowledge to deliver tailored integrated solutions that solve today's challenges and set the foundation for future success. With support from experienced leaders and a dedicated coach, you will join a collaborative community that invites you to contribute beyond the scope of client delivery. As a Manager at CrossCountry Consulting you will be responsible for a mix of client delivery, leading projects, and developing junior team members.

What You'll Do:
  • Advise key stakeholders through selection, transformation, implementation, and configuration of Coupa. Our consultants are hands-on involved in full-scale implementation, project management, change management, requirements and design, process improvement, chart of account redesign, testing, integration enablement support, oversee supplier enablement, and best practices
  • Utilize a broad array of technical experience encompassing the full Coupa suite –Procurement, Payables, Expenses and Asset Management
  • Mentoring team members on career development, technical, and soft skills
  • Contribute beyond client delivery, engaging in various activities such as recruiting, shadowing opportunities, marketing, business development, practice development, and operational improvement initiatives
  • Implement performance improvement and cost-reduction initiatives to drive operational efficiencies
  • Lead and facilitate key change management workstream activities including change management discovery workshops with key stakeholders, identification of change impacts, development and execution of change management strategies
  • Develop communications and training materials, includes delivery of instructor-led trainings
  • Define success metrics and monitor user readiness
  • Plan and lead advisory services offerings that augment Coupa project methodology including implementation readiness, testing management, health check and target operating model
  • Contribute to advisory practice methodologies, tools and resource development efforts 
  • Prioritize client’s interest and proactively listen to ensure that work exceeds their expectations
  • Communicate effectively with clients to convey project updates and recommendations
  • Actively foster internal relationships, share knowledge, and mentor other consultants to grow our practice

    • What You'll Bring:
  • 5+ years of experience supporting Change Management for Coupa customers
  • 5+ years of experience in consulting and/or relevant industry experience with functional/technical proficiency with implementation of at least one module within a financial system solution (i.e. Coupa, SAP, NetSuite, Ariba, etc.)
  • Background in Finance, Accounting, Procurement, Sourcing, and/or Supply Chain Management
  • Experience in designing and facilitating setup and configuration of one or more Coupa modules
  • Experience with business process re-engineering, analysis and project management, accounting/business workflow, end-to-end solution design, and technical specification documentation using tools like Microsoft Visio and PowerPoint
  • Ability to work with data to meet export/import requirements, demonstrating proficiency in data formatting and manipulation
  • Ability to articulate and create design documentation for functional areas within sourcing, new vendors, procurement, AP, contracting and others
  • Experience mentoring junior team members and helping project teams resolve complex and multi-faceted issues
  • Bachelor’s degree in Information Systems, Information Technology, Supply Chain, Finance, Accounting, or similar discipline
  • Coupa certification a plus
  • Willingness to travel domestically 50% -75%. *Travel varies based on client preferences*
    • #LI-CH1
    #LI-Hybrid

    Required profile

    Experience

    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Other Skills

    • Mentorship
    • Communication
    • Problem Solving
    Are you interested?

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