5+ years of experience in Change Management for Coupa customers, Bachelor’s degree in Information Systems, Finance, Accounting, or similar discipline, Experience in consulting with functional/technical proficiency in financial systems, Ability to mentor junior team members and resolve complex issues..
Key responsabilities:
Advise stakeholders on Coupa selection, transformation, and implementation
Lead change management activities and develop training materials
Contribute to practice development and operational improvement initiatives
Communicate project updates and foster internal relationships with team members.
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CrossCountry Consulting is a leading provider of specialized finance, operations, and technology advisory services. As a trusted advisor to Fortune 500 companies, emerging growth market leaders, and private equity sponsors, the firm solves today’s most pressing challenges and creates present and future enterprise value through accounting and risk, technology-enabled transformation, and transaction solutions.
By joining our rapidly growing Coupa practice you will serve as a trusted partner to our clients. You’ll bring your first-hand experience, unique perspectives, and functional knowledge to deliver tailored integrated solutions that solve today's challenges and set the foundation for future success. With support from experienced leaders and a dedicated coach, you will join a collaborative community that invites you to contribute beyond the scope of client delivery. As a Manager at CrossCountry Consulting you will be responsible for a mix of client delivery, leading projects, and developing junior team members.
What You'll Do:
Advise key stakeholders through selection, transformation, implementation, and configuration of Coupa. Our consultants are hands-on involved in full-scale implementation, project management, change management, requirements and design, process improvement, chart of account redesign, testing, integration enablement support, oversee supplier enablement, and best practices
Utilize a broad array of technical experience encompassing the full Coupa suite –Procurement, Payables, Expenses and Asset Management
Mentoring team members on career development, technical, and soft skills
Contribute beyond client delivery, engaging in various activities such as recruiting, shadowing opportunities, marketing, business development, practice development, and operational improvement initiatives
Implement performance improvement and cost-reduction initiatives to drive operational efficiencies
Lead and facilitate key change management workstream activities including change management discovery workshops with key stakeholders, identification of change impacts, development and execution of change management strategies
Develop communications and training materials, includes delivery of instructor-led trainings
Define success metrics and monitor user readiness
Plan and lead advisory services offerings that augment Coupa project methodology including implementation readiness, testing management, health check and target operating model
Contribute to advisory practice methodologies, tools and resource development efforts
Prioritize client’s interest and proactively listen to ensure that work exceeds their expectations
Communicate effectively with clients to convey project updates and recommendations
Actively foster internal relationships, share knowledge, and mentor other consultants to grow our practice
What You'll Bring:
5+ years of experience supporting Change Management for Coupa customers
5+ years of experience in consulting and/or relevant industry experience with functional/technical proficiency with implementation of at least one module within a financial system solution (i.e. Coupa, SAP, NetSuite, Ariba, etc.)
Background in Finance, Accounting, Procurement, Sourcing, and/or Supply Chain Management
Experience in designing and facilitating setup and configuration of one or more Coupa modules
Experience with business process re-engineering, analysis and project management, accounting/business workflow, end-to-end solution design, and technical specification documentation using tools like Microsoft Visio and PowerPoint
Ability to work with data to meet export/import requirements, demonstrating proficiency in data formatting and manipulation
Ability to articulate and create design documentation for functional areas within sourcing, new vendors, procurement, AP, contracting and others
Experience mentoring junior team members and helping project teams resolve complex and multi-faceted issues
Bachelor’s degree in Information Systems, Information Technology, Supply Chain, Finance, Accounting, or similar discipline
Coupa certification a plus
Willingness to travel domestically 50% -75%. *Travel varies based on client preferences*
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Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.