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Head of Operational Risk

extra holidays
Remote: 
Full Remote
Contract: 
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Offer summary

Qualifications:

Proven experience in operational risk management and technology resiliency., Strong analytical skills to identify and mitigate potential risks., Ability to implement robust processes and automations effectively., Excellent communication skills for collaboration with cross-functional teams..

Key responsabilities:

  • Monitor critical processes to ensure a seamless user experience.
  • Identify potential gaps and refine procedures to meet user needs.
  • Drive the implementation of risk mitigation strategies across operations.
  • Collaborate with 1st line teams to prevent operational disruptions and security incidents.

bunq logo
bunq Banking https://www.bunq.com/
501 - 1000 Employees
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Job description

At bunq we’re not just a bank-we’re movement, empowering people to bank on their teams. As the guardian of our promises to users, your mission is to ensure a seamless and secure experience. You’ll keep a vigilant eye on performance and dive deep into the workings of the 1st line teams to proactively prevent operational disruptions and security incidents. You'll also drive the implementation of robust processes and automations to track and mitigate risks across every aspect of the User Wish List, ensuring we consistently deliver on what matters most to our users.

Take Ownership

This role ensures a seamless user experience by proactively monitoring critical processes, identifying potential gaps, and continuously refining procedures to meet every user’s needs. The following ownerships will guide you through the specific responsibilities and knowledge areas for spotting and resolving risks that could prevent us from delivering on user expectations:

  • Operational & Technology Risk ⭐

  • Technology Resiliency 🌈

  • Outsourcing Risk 🚀

Required profile

Experience

Industry :
Banking
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving

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