DevOps Manager

Job Description: 

POSITION

The DevOps Manager will report directly to the Director of R&D and will lead our DevOps team in delivering high availability, scalability, and reliability for our products. The DevOps Manager will oversee the design, implementation, and maintenance of CI/CD pipelines, automation, and infrastructure as code while guiding your team in best practices for deployment, monitoring, and disaster recovery.

JOB RESPONSIBILITIES

The DevOps Manager responsibilities include:

• Direct and mentor a cross-functional team of Cloud Administrators and DevOps Engineers
• Lead and optimize CI/CD pipelines using Azure DevOps and AWS CodePipeline
• Oversee infrastructure as code efforts using tools like Terraform or CloudFormation
• Manage Docker container deployments in production and testing environments
• Architect and maintain auto-scaling solutions (e.g., AWS ECS, Lambda, EC2)
• Develop and enforce disaster recovery strategies to ensure high availability and site reliability
• Implement and maintain monitoring/logging systems (Datadog, New Relic, CloudWatch, etc.)
• Continuously refine and speed up the deployment process, reducing time to market and boosting reliability
• Troubleshoot production issues and offer technical support to developers and stakeholders
• Collaborate with internal teams to align DevOps solutions with business needs

Required Skills:

• Experience leading and mentoring cross-functional teams (Cloud Administrators, DevOps Engineers).
• Strong communication and collaboration skills.
• Ability to align DevOps strategies with business objectives.
• Stakeholder management and technical support capabilities.
• Experience in CI/CD pipeline development (Azure DevOps, AWS CodePipelines).
• Hands-on experience with Terraform and AWS CloudFormation.
• Managing container security, networking, and scaling.
• Cost optimization and cloud resource monitoring.
• Knowledge of DevSecOps best practices.
• Experience implementing disaster recovery plans.
• Incident response, troubleshooting, and root cause analysis.

Desired Skills:

• Experience in budgeting and cost optimization for cloud infrastructure.
• Experience with full-stack observability (tracing, metrics, logging).
• Experience with serverless frameworks (AWS Lambda, Azure Functions).
• Experience with predictive analytics for system reliability and incident response.

QUALIFICATIONS

• Bachelor’s degree in Computer Science, Engineering, or a related field
• 5+ years of experience in a DevOps role, with some team leadership or managerial responsibilities
• Solid grasp of CI/CD pipelines, automation, and infrastructure as code
• Hands-on experience deploying and managing Docker containers
• Strong background with AWS
• Familiarity with monitoring and logging systems
• Excellent problem-solving and communication skills
• Proficiency in scripting languages (PowerShell, Bash)
• Bonus: Knowledge of Kafka, SQL databases, and SQL programming

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Business Unit: 

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More About Jonas Software:

Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.

Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.

Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals.  Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa.  Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.