Offer summary

Qualifications:

High School Diploma or equivalent required., Knowledge of Federal and State COBRA laws and eligibility laws is essential., Understanding of HIPAA regulations and accounting principles related to AR/AP is necessary., Strong communication skills and proficiency in Microsoft Office, particularly Excel and Word, are important..

Key responsabilities:

Coordinate and administer assigned case load for COBRA billing and premium services.

Communicate with clients, brokers, and vendors to resolve participant issues via phone and email.

Maintain and update participant accounts, ensuring timely processing of changes and payments.

Assist the Customer Service Department with plan questions and escalated issues.

P&A Group is a national employee benefits provider specializing in the administration and implementation of benefit plans including: Flexible Spending Accounts (FSAs) Health Reimbursement Arrangements (HRAs) COBRA, Group Insurance, and Retirement Plans (401(k), 403(b) and 457 plans.Headquartered in Buffalo, N.Y., with offices in Los Angeles, New York City, Raleigh and Pittsburgh, P&A Group serves groups from all industries, of all sizes, across the country for over 40 years.P&A Group is more than just a Third Party Administrator (TPA)- we’re a dedicated team of benefit experts, ready to answer your questions and provide the support you need. When you partner with P&A Group, you’re choosing a provider who administers benefits around you. To learn more about how we can help you, contact us: https://www.padmin.com/contact-us/index.php3

Job description

Job Type

Full-time

Description

The COBRA Billing & Premium Specialist provide clients and participants with COBRA\Direct Billing services while remaining compliant with COBRA regulations. Additional responsibilities may include training, new case implementation, and providing direction and assigning tasks to others as appropriate. This position will require interaction with clients and participants through phone call, emails, and fax communication regarding their accounts.

Key Responsibilities:

Coordinates and administers assigned case load.
Communicate with clients, brokers, insurance carriers, TPAs and other vendors via phone and email to resolve and troubleshoot participant issues.
Maintain, process and update participant’s accounts including benefit change and payment allocations.
Ensure participant changes are processed timely and accurately with the insurance carriers/clients.
Process open enrollments, including updating rates, benefits, carrier information, invoicing participants.
Assist and support Customer Service Department and data team with plan questions and escalated issues.

Requirements

High School Diploma or equivalent
Knowledge of Federal and State COBRA laws and eligibility laws
Knowledge of HIPAA with thorough understanding of HIPAA portability provisions and HIPAA privacy and security rules
Basic understanding of accounting principles related to AR/AP
Solid oral and written communication skills
Self-starter with the ability to work independently in a fast-paced environment with critical deadlines
Strong Microsoft Office Skills - Excel and Word

An Equal Opportunity Employer

Salary Description

$17.00-$20.00

Required profile