General Description: Manages a specific OU Health applications team and the commensurate applications/technologies that are used across the organization. This position is directly responsible for working with organizational team members and leaders on the coordination, evaluation, selection, implementation and support of application technologies. The Manager is responsible for managing the team members that support these activities.
The Revenue Cycle Application Manager – Enterprise Patient Access, directly manages the implementation, optimization, and support of enterprise patient access (hospital and professional/clinic) applications, including, but not limited to, ADT, census tracking and reporting, enterprise scheduling, enterprise patient registration, patient flow, referral management, utilization management, and health information management. The manager provides an additional level of coordination and communication, overseeing implementation for many applications. The manager ensures that system functionality is designed and delivered to support business processes and information needs.
Essential Responsibilities: Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.
General Responsibilities:
Minimum Qualifications:
Education: Bachelor’s degree in Computer Science, Information Systems, Healthcare, Accounting/Finance, or equivalent required.
Experience: 3 to 5 years of progressive leadership experience in managing healthcare applications projects required. 3+ years project management experience with PMP certification preferred. EHR Certification preferred.
License(s)/Certification(s)/Registration(s) Required: Analytics or database certification and PMP certification preferred.
Knowledge, Skills and Abilities:
Excellent analytical, organization, and oral communication skills. Ability to work independently and within teams. Ability to solve complex problems and understand customer needs. Strong understanding of healthcare process and technology. Basic understanding of clinical workflows and terminology. Working knowledge of IT solutions and interfacing a plus. Must be able to drive to assigned sites to complete work. In addition, travel will be required.
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