Offer summary

Qualifications:

Experience in account management and client relations is essential., Strong communication skills to effectively interact with member organizers., Ability to analyze and suggest improvements for content listings., Familiarity with marketing strategies related to account management..

Key responsabilities:

Manage and respond to inquiries from member organizers.

Oversee and update organizer accounts and listings.

Coordinate marketing efforts and share updates with organizers.

Assist in preparing presentations and project meetings.

Tripaneer is the world’s leading marketplace to discover, plan and safely book unique travel experiences. We are specialized in holidays that include yoga, surf, safaris, motorcycling, horse riding, martial arts, and many more. We’re passionate about building a platform that our customers and partners love to use.We love to travel and we want to share our excitement with you. That’s why we want to enrich your life with unforgettable travel experiences. We are a fast growing startup that was founded in 2013. We have 200+ Tripaneers working from our office in Amsterdam and around the world. We are driven to serve our customers and to best understand what makes a travel experience unforgettable and how we can help as many people as people to enjoy a life-enriching experience. We’re an inquisitive team of creative problem solvers, tech wizards, and passionate travelers. We’re proud to be leading the charge in bringing the experience in the travel industry online.Our work is our life's passion. Together, we work hard and we laugh a lot. The Tripaneer team culture encourages learning, innovation, and transparency. We are dedicated to providing user-centric services, not only for our customers but also for our partners and the small-to-medium-sized holiday organizers we work closely with.Be it between colleagues, with our customers, partners, or organizers, we treat each one of our relationships with utmost care and continuously seek to add value and enhance their lives and/or business however we can. As part of the long-term key drivers of our culture and business, Tripaneers share the following three core values:* Stronger together | Be empathetic* Own it! | Take responsibility* Awesome always | Be the best you can beAs we’re growing rapidly, we’re constantly looking to improve our team with talented people. Are you ready for your next step in your career?

Job description

Tripaneer is looking for a full-time home-based independent contractor who is based in Philippines and who can provide Account Management services, with client relations and account management experience.

As Tripaneer continues to expand our business globally, we are always looking for the best and brightest who share our passion for enriching lives through unforgettable travel experiences.

You will be the front-line to communicate with specific member organizers about their accounts and the services / features we provide for them to increase their conversion rate. Your tasks range from maintaining organizers’ accounts, running periodic checks and suggesting improvements to add more availability and improve the member organizers’ individual content listings in order to meet the demands and interests of customers on Tripaneer’s theme holiday websites.

Responsibilities

Answering organizer questions and requests
Member organizer account management
Coordinating work and progress of organizer listings
Suggesting improvements to organizer profiles and listings
Updating organizer profiles and listings
Contacting new member organizers and existing member organizers to share updates
Coordinate marketing related efforts with the organizer
Assisting the team with presentation, project and meeting preparation

Required profile