Customer Success & Services Internships

1. Global Professional Services Intern

About the Internship:

This internship offers the opportunity to work directly with the Professional Services Project Management Office (PMO) and Client Engagement Specialists, assisting with research, data analysis, and reporting to support Vertex Consulting Practices. The selected intern will help develop management reports, standardize documentation, and coordinate data and feedback from consulting teams. This role is ideal for students who are organized, detail-oriented, and eager to gain hands-on experience in data-driven decision-making within a consulting environment.

Key Responsibilities:

• Assist with testing new reports generated from Workday, Salesforce, and Power BI
• Support data cleanup efforts in Salesforce by coordinating with Practice Leaders and Client Engagement Specialists
• Review dashboard data and conduct research on industry benchmarks for consulting organizations
• Help document and standardize processes related to reporting and data management

What We’re Looking For

• Enrolled as a Junior or Senior undergraduate student, pursuing a degree in Business, Communications, Sales, Marketing, or a related field
• Strong verbal and written communication skills
• A positive and professional individual with a strong desire to learn and grow in business development and sales
• A highly organized self-starter with exceptional attention to detail
• Eager to learn and adapt to new software systems (training provided)
• Strong multi-tasking and organizational skills, with the ability to thrive in a fast-paced environment
• Experience with Workday, Salesforce, or LinkedIn Sales Navigator is a plus, but not required
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

This internship is a great opportunity for students looking to develop business development, data analysis, and project coordination skills in a dynamic, professional services environment. If you're a motivated self-starter with a desire to learn, we encourage you to apply!

2. Training & Education Program Management Intern

About the internship:

We are seeking a motivated Training & Education Program Management Intern to support our Release Readiness Program and corporate training initiatives. This internship is ideal for students interested in instructional design, video editing, and corporate education. You will work closely with our program managers to develop training content, edit videos, and assist with assessments and learning materials.

Key Responsibilities:

• Assist in content creation for the Vertex Certification Program
• Edit and produce training videos using Camtasia
• Support instructional design and eLearning initiatives
• Help build out assessments and other training materials

What We’re Looking For:

• Enrolled as a Freshman, Sophomore, or Junior pursuing an undergraduate degree in Education, Business, Marketing, Sales, or a related field
• Strong interest in corporate training, instructional design, or sales enablement
• Experience with video editing tools (Camtasia, Articulate Rise) is preferred but not required. Open to other video editing experience
• Strong communication skills and a curious, proactive mindset
• Ability to work independently and collaboratively in a fast-paced environment

If you’re eager to gain hands-on experience in training, eLearning, and content development, we’d love to hear from you!

​ Other Qualifications 
The Winning Way behaviors that all Vertex employees need in order to meet the expectations of each other, our customers, and our partners.