Inbound Sales (ZR_20615_JOB)

This is a remote position.

Job Highlights: 

Contract: Independent Contract
Schedule:

• Monday to Thursday, 8 AM to 6 PM includes an hour break
  

Client Timezone: Central Time

Client Overview

Join a cutting-edge women’s health physical therapy practice in Houston, Texas, that’s revolutionizing care for women experiencing pelvic health issues. This premium, cash-based practice offers advanced, concierge-level treatments for a discerning clientele. As a key member of our team, you’ll play a crucial role in helping women access specialized care for sensitive health concerns, including bladder and bowel issues, sexual health, and pregnancy/postpartum care.

Job Description

We’re seeking a compassionate and articulate professional to serve as the cornerstone of our patient communication and conversion efforts. In this role, you’ll be the first point of contact for women seeking specialized care, requiring a unique blend of sales acumen, healthcare knowledge, and empathetic communication skills. You’ll manage incoming inquiries, convert potential patients into appointments, and support various administrative and marketing functions. This position offers an exciting opportunity to grow your skills in healthcare communication, sales, and administrative support while making a meaningful impact on women’s health. If you’re passionate about helping women access vital care and thrive in a fast-paced, high-end healthcare environment, this role is perfect for you.

Responsibilities

• Serve as the primary point of contact for patient inquiries, demonstrating exceptional phone etiquette and empathetic communication
  
• Convert inquiries into appointments by effectively articulating the value of our specialized treatments and addressing patient concerns
  
• Manage the clinic’s scheduling system, ensuring efficient patient flow and maximizing practitioner time
  
• Coordinate communication between patients, our practice, and referring physicians to ensure seamless care
  
• Process paperwork, handle follow-up communications, and maintain accurate patient records
  
• Contribute to our social media presence by assisting with content creation and engagement strategies
  
• Conduct targeted outreach to potential referring providers, including gynecologists, urologists, and GI doctors
  
• Support marketing efforts by identifying upselling opportunities and promoting additional services when appropriate
  
• Collaborate with the team to develop and implement strategies for improving patient conversion rates
  

Requirements

• A mature, professional demeanor and a passion for women’s health
  
• Exceptional verbal communication skills with clear, accent-neutral English
  
• Demonstrated ability in sales or customer service, with a talent for persuasive communication
  
• Comfort and tact when discussing sensitive health topics related to women’s health
  
• Proficiency in using internet-based phone systems, scheduling software, and basic computer applications
  
• Bachelor’s degree or equivalent experience in a relevant field (e.g., healthcare administration, communications, or business)
  
• Previous experience in customer service or healthcare administration is highly desirable
  
• Strong organizational skills with the ability to manage multiple tasks and priorities efficiently
  
• Empathetic nature with a genuine desire to help women access specialized care
  
• Ability to work full-time, Monday to Thursday, 8 AM to 6 PM (Central Time)
  
• Willingness to learn about women’s health issues and stay updated on the latest treatments and care approaches
  

Benefits

• Performance based incentives will be available
  

• Permanent work from home
  
• Immediate hiring
  
• Steady freelance job