Offer summary

Qualifications:

2+ years of experience in IT support or cloud computing roles., Hands-on experience with at least one major cloud provider (AWS, Azure, or GCP)., Strong troubleshooting and problem-solving skills are essential., Excellent communication and customer service abilities are required..

Key responsabilities:

Provide remote technical support and troubleshooting for cloud-based environments.

Monitor system performance and ensure high availability of cloud services.

Assist with cloud migrations and deployments for clients.

Implement security best practices and compliance standards.

Job description

We are looking for a Cloud Support Engineer to join a fast-growing tech company specializing in cloud solutions and IT infrastructure, headquartered in Kilkenny. The ideal candidate will be responsible for providing technical support, troubleshooting cloud-based systems, and ensuring smooth operations for clients.

What We Offer

Competitive salary (€45,000 - €60,000) based on experience
100% remote work with flexible hours within Ireland
Ongoing professional development and certifications
Health and wellness benefits
Opportunities for career growth in cloud technologies

Responsibilities

Provide remote technical support and troubleshooting for cloud-based environments (AWS, Azure, or Google Cloud).
Monitor system performance and ensure high availability of cloud services.
Assist with cloud migrations and deployments for clients.
Implement security best practices and compliance standards.
Work closely with clients to resolve technical issues and optimize cloud infrastructure.
Maintain documentation and contribute to knowledge-sharing within the team.

Minimum Requirements