Organizational Effectiveness Coordinator

Overview

Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality outcomes and a better experience for patients and providers, all at a lower total cost of care.

As part of Optum, we participate in an integrated care delivery system that enables us to support our partners as they navigate a complex healthcare environment, Only SCA Health has a dynamic group of physician-driven, specialty care businesses that allows us to customize solutions, no matter the need or challenge:

• We connect patients to physicians in new and differentiated ways as part of Optum and with our new Specialty Management Solutions business.
• We have pioneered a physician-led, multi-site model of practice solutions that restores physician agency by aligning incentives to support growth and transition to value-based care.
• We lead the industry in value-based payment solutions through our Global 1 bundled payment convener, that provides easy predictable billing to patients.
• We help physicians address everything beyond surgical procedures, including anesthesia and ancillary service lines.
  
  

The new SCA Health represents who we are today and where we are going—and the growing career opportunities for YOU.

Responsibilities

This role is responsible for supporting the Learning & Development team’s content management, scheduling, reporting, and communications. The L&D Coordinator uses skills and expertise to enhance the efficiency and effectiveness of our learning and development programs and initiatives.

• Scheduling and coordinating L&D programs, initiatives, meetings and activities
• Coordinating travel, hotel catering, and accommodations for facilitators and participants of in-person training events
• Preparing and managing materials and logistics for in-person events
• Serving the role of moderator and coordinator for online training events
• Providing support and maintenance of training evaluations and program assessment in reporting and in the learning management system
• Managing documentation organization, version control, and maintenance
• Maintaining knowledge/content SharePoint sites and Teammate Service Center pages for L&D
• Supporting communications for L&D programs and initiatives
• Collaborating, coordinating, and building strong relationships with all stakeholders, including L&D and HR teammates
• Participating in and supporting other L&D projects as assigned
• Living and modeling SCA Values: Clinical Quality; Integrity; Service Excellence; Teamwork; Accountability; Continuous Improvement; Inclusion
  
  

Qualifications

• Bachelor's degree or equivalent experience; minimum 2-3 years’ work experience in learning, training, human resources or similar
• Proficiency with MS Word, Excel, PowerPoint, SharePoint, Zoom, Teams, and other programs to support the daily operations and management of platform and users
• Ability to provide clear and concise direction to others
• Excellent verbal and written communication skills
• Exceptional problem-solving and analytical skills with a high attention to detail
• Ability to troubleshoot and resolve technical issues
• Ability to manage, prioritize, and organize tasks, as well as meet deadlines effectively and accurately in a fast-paced, rapidly changing environment
• Ability to work independently and as part of a team
  
  

USD $58,300.00/Yr. USD $67,000.00/Yr.