Degree in Computer Science, Communications, or Information Technology, or equivalent experience., Hands-on experience with prompt management workflows and tools like AWS Bedrock and LangSmith., Proven ability to edit and refine content for clarity and accuracy., Experience in natural language processing and prompt authoring using tools such as ChatGPT..
Key responsabilities:
Collaborate with product and data science teams to craft high-quality prompts.
Create and maintain test prompts and responses for generative AI, evaluating results for quality.
Review and score large language model outputs for safety and applicability.
Conduct user research to refine prompts and improve generative AI performance.
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Where relationships take root. The Marigold approach to Relationship Marketing stands alone in a world of one-size-fits all marketing technology companies. Our solutions are designed for your specific size, industry, and maturity, giving you the technology and expertise you need to grow the relationships that grow your business, from customer acquisition to engagement to loyalty. And, with a team of strategists that provide insights into what’s working, what’s not, and what’s changing in your industry, you’re able to maximize ROI every step of the way.
Great marketing isn’t just about conversion, but true connection. Learn why 40,000 businesses around the world trust Marigold to be the firm foundation they need to help relationships take root.
Marigold helps brands foster customer relationships through the science and art of connection. Marigold Relationship Marketing is a suite of world-class martech solutions that help marketers create long term customer love and loyalty. Marigold provides the most comprehensive set of use cases for marketers at any level. Headquartered in Nashville, Tennessee, Marigold has offices globally across the United States, Europe, Australia, New Zealand, South America and Central America, as well as in Japan.
What You’ll Do
Collaborate with product and data science teams to craft high quality prompts
Create and maintain a set of test prompts and responses for generative AI, evaluating results for quality and accuracy
Review and score large language model outputs based on safety, cohesiveness and applicability
Establish safeguards to mitigate malicious activity and prevent offensive outputs and harmful biases
Conduct user research to refine prompts and improve generative AI performance
Ideal Qualifications
Degree in Computer Science, Communications, information technology or equivalent combination of education and experience
Hands-on experience with prompt management workflows, including creation, testing, version control, and optimization using tools like AWS Bedrock, LangSmith, and other orchestration frameworks
Proven ability to edit and refine content for clarity, accuracy, and tone
Ability to design prompts and find creative ways to exercise generative AI systems
Experience in natural language processing and prompt authoring using tools such as ChatGPT, Anthropic Claude, Google Gemini
Ability to develop automations in Java, Groovy, Javascript or Typescript
Experience using tools such as JIRA and familiarity with the software development lifecycle
Nice To Have
Experience with marketing automation software and content management
Experience with data driven marketing, analytics and business intelligence
What We Offer
The competitive salary and benefits you’d expect!
Generous time off (we call it Open Time Away) as well as paid holidays and a birthday benefit day off.
Retirement contributions.
Employee-centric and supportive remote work environment with flexibility.
Support for life events including paid parental leave.
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.