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Customer Service Supervisor

Remote: 
Full Remote
Contract: 
Full time
Work from: 
California (USA)

Offer summary

Qualifications:

Bachelor's degree in Business Administration or related field preferred., Proven experience in customer service or supervisory roles., Strong communication and interpersonal skills., Ability to manage a team and resolve conflicts effectively..

Key responsabilities:

  • Oversee daily operations of the customer service team.
  • Ensure high levels of customer satisfaction through excellent service.
  • Train and mentor team members to improve performance.
  • Handle escalated customer complaints and provide solutions.

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Experience

Spoken language(s):
English
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