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Technical Support L2 (Biligual)

Remote: 
Full Remote
Contract: 
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Offer summary

Qualifications:

Bachelor's degree in Computer Science or related field., Proficiency in both English and Spanish is required., Strong problem-solving skills and technical knowledge., Experience in customer support or technical support roles is preferred..

Key responsabilities:

  • Provide technical support to clients via phone, email, and chat.
  • Diagnose and resolve technical issues in a timely manner.
  • Document support interactions and maintain accurate records.
  • Collaborate with other teams to improve service delivery and customer satisfaction.

SMS Sudamérica logo
SMS Sudamérica http://www.sms-sudamerica.com
501 - 1000 Employees
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Required profile

Experience

Spoken language(s):
SpanishEnglish
Check out the description to know which languages are mandatory.

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