Bachelor's degree in Computer Science or related field., Proficiency in both English and Spanish is required., Strong problem-solving skills and technical knowledge., Experience in customer support or technical support roles is preferred..
Key responsabilities:
Provide technical support to clients via phone, email, and chat.
Diagnose and resolve technical issues in a timely manner.
Document support interactions and maintain accurate records.
Collaborate with other teams to improve service delivery and customer satisfaction.
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Somos una empresa multinacional líder en el mercado de Consultoría y Desarrollo de Soluciones Digitales. En un mundo en constante evolución, nuestro propósito es impulsar y acompañar la transformación digital de nuestros clientes.
Nuestro diferencial está en las personas: Por eso promovemos una cultura donde las personas están en el centro. Miramos al futuro, nos reinventamos y redefinimos constantemente el camino de la mano de la tecnología.