Offer summary

Qualifications:

Bachelor's degree in Computer Science or related field., Proven experience in technical support or IT management., Strong problem-solving skills and ability to troubleshoot complex issues., Excellent communication and leadership abilities..

Key responsabilities:

Oversee the technical support team and ensure high-quality service delivery.

Manage customer inquiries and resolve technical issues promptly.

Develop and implement support processes and best practices.

Collaborate with other departments to improve product performance and customer satisfaction.

For 20 years, VM has meant inventorying, assessing, and remediating. Except that 80% of cyberattacks use a vulnerability published half a decade ago. Translation: either cybersec professionals don’t care (not true) or they can’t keep up on their own (it’s time we admit that). Fragmented teams, too many tools, and exploding vulnerabilities are a match made in heaven – for attackers. Founded in 2018 by experts from leading cybersecurity service providers, Hackuity reinvents VM to protect organizations worldwide: [Hackuity’s Exposure Management Platform] Manage risks, not Excel. Packing 50+ supported connectors, Hackuity gives you a single-pane of glass through an asset-centric view of your cyber exposure. Prioritize risks specific to your attack surface, detect critical vulnerabilities, and enable always-on remediation. • RIP manual processing Automate 70% of vulnerability-related tasks to cut remediation time. • Respect the bottom line No BS. More VM. Save your team’s bandwidth and budget. • Reduce the noise Eliminate Critical Vulnerabilities by x38 with True Risk Score. Remediate the real threats. Hackuity is bringing *clarity* to cyber vulnerability chaos.

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