Strategic Business Development Specialist

Are you driven in building sales strategy from the scratch and eager to make a significant impact in a thriving global company? If you have a deep understanding of the B2B market and a passion for building relationships we want you!

We are seeking a dynamic Business Development Specialist to help expand our reach in the EU, US, Canada, and beyond. In this role, you will identify and secure new business opportunities, foster strong client relationships, and contribute to our success as a leader in Support-as-a-Service.

What You’ll Do:

• Master Prospector: Research and identify prospective customers using tools like LinkedIn Sales Navigator.
• Engaging Meetings: Conduct insightful meetings that showcase SupportYourApp's value and address client needs.
• Persuasive Communication: Nurture leads through clear and concise email correspondence.
• Strategic Partnerships: Collaborate with clients to define objectives and align solutions with their requirements.
• Drive Sales: Assist in crafting compelling commercial proposals that resonate with clients.
• Team Coordination: Work with marketing and technical teams to optimize sales efforts and ensure smooth onboarding.
• Data-Driven Reporting: Provide timely sales activity reports to management, tracking progress and identifying improvements.
• Customer Feedback: Gather insights from stakeholders to inform product development and service enhancements.

What You Need to Succeed:

• Proven Expertise: 3+ years in business development with a successful B2B sales track record.
• Global Acumen: Experience in EU, US, and Canadian markets, understanding cultural nuances.
• Strategy experience: Build sales strategy from the scratch.
• Industry Knowledge: Familiarity with the helpdesk and CRM market to effectively position our solutions.
• Exceptional Communication: Fluent in English (C1-C2), able to convey complex information clearly.
• Discovery Call Skills: Experience conducting discovery calls to uncover client needs.
• Closing Skills: Proven ability to close deals with strong negotiation skills.
• Organizational Skills: Ability to plan and execute tasks efficiently to achieve goals.
• Adaptability: Quick learner who can thrive in dynamic environments.
• Creative Problem-Solving: Innovative thinker eager to explore new ideas.

Benefits:

• Business hours
• Fully remote work opportunity
• Inclusive international environment
• Competitive compensation in USD
• Referral bonuses
• Paid training and probation
• Strong work-life balance
• Supportive management focused on your growth

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. 

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. 

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: http://www.supportyourapp.com/

* We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.