Billing Specialist

• Accurately enter and process sales orders and issue invoices in a timely manner
• Diligently follow sales orders through to completion, working with appropriate parties to quickly resolve issues that delay timely processing
• Ability to handle a high level of volume and manage multiple inboxes, ensuring timely response to clients
• Ensure that invoices are aligned with client contracts and the various internal entity pricing structures
• Must be familiar with Revenue Recognition principles
• Process contract change orders
• Apply client payments to open invoices and record daily deposits
• Apply client credit memos to open invoices
• Act as the primary point of contact for client billing inquiries, ensuring timely resolution of disputes or issues related to invoices and payments
• Monitor aging reports, follow up on overdue accounts, and assist with collection efforts in collaboration with the accounting team and with business leaders
• Prepare and present AR aging reports to senior management, providing insights on collection efforts, outstanding payments, and suggesting recommendations for account status
• Participate in the month end close process, including account reconciliation
• Possess the flexibility necessary to multi-task in a demanding, fast-paced technical environment
• Other accounting duties as assigned

ABOUT THE REQUIREMENTS 

• 3-5 years of relevant accounting experience
• Experience in a multi-entity organization, professional services experience is ideal
• Experience with NetSuite (preferred) or other cloud based mid-market accounting platform, Salesforce 
• Proficiency in the Microsoft Office Suite, particularly strong experience with Excel
• Excellent communication and time management skills with ability to consistently meet goals and deadlines with little direct oversight
• Strong attention to detail and accuracy in processing invoices
• Excellent communication and customer service skills
• Ability to troubleshoot billing issues and resolve discrepancies
• Ability to manage multiple priorities, process a high volume of transactions and meet deadlines, while maintaining high quality work
• Strong organizational and time-management abilities
• Basic knowledge of accounting principles and practices
• Proven self-starter who can work effectively and efficiently in a remote work environment

ABOUT YOUR GROWTH 

As an organization, we support your growth and development by investing in your learning to advance your career. We believe in empowering you to showcase your knowledge and skills to win together. Career path opportunities for this department includes: 

• Associate (typically 0-1 years) 
• Specialist (typically 1-3 years) 
• Senior Specialist (typically 3+ years) 

ABOUT OUR BENEFITS 

We offer a comprehensive and flexible benefits package to all regular, full-time employees. Benefits include but are not limited to:  

• National Anthem Blue Cross medical plans; EPO, PPO, and HDHP options available 
• Flexible paid time off; 16 weeks maternity and 6 weeks paternity leave
• Health Savings Accounts with employer contribution, Flexible Spending Accounts, Dependent FSA 
• Vision and dental coverage 
• Employer-paid short term disability and life and AD&D insurance
• Employer-paid premium subscription to the Calm app
• Voluntary pet insurance for your furry family members 
• Voluntary accident, hospital indemnity, critical illness, and supplemental life insurance 
• New hire technology stipend to set up home office
• Employer-sponsored 401(k) and Roth retirement

ABOUT THE COMPENSATION 

• Base Salary: USD $55,000.00 to $60,000.00; depending on experience and skills
• Discretionary annual bonus: Up to 10% of annual salary

ABOUT OUR CULTURE 

We value our best-in-class company culture, which is results-driven, innovative, fast-paced and fun. Our focus is on outcome, not output. We encourage our employees to work with an entrepreneurial spirit while applying a businesslike approach. When you work with great people and leaders that support you, there is no end to what you can accomplish. We celebrate different backgrounds and perspectives from our team members, but one thing we all have in common is a core set of values: 

Think Big 

“Think Big” challenges our teams in all aspects of the business. For our clients, it requires that we expand their vision beyond what’s expected, while pushing us to become a committed partner who provides strategic recommendations and measurable outcomes. 

Own It 

“Own It” plays a key role in encouraging employee autonomy. We believe owning it inspires employees to build skillsets within their roles and beyond to drive their career where they want. “Own It” highlights the ability to make the work yours and deliver creative results.