Learning and Development Assistant

Overview:

The Role:

As a member of the L&D team, the Learning & Development Assistant will be expected to provide outstanding admin support across the business to ensure a collaborative working environment which focuses on our purpose of getting customers back to normal, understanding what matters to them and delivering against our principles and key measures. 

You will be responsible for ensuring that the HR team and Solus receive effective support, while also offering guidance and process support to leaders and employees. Working under your own initiative to prioritise workloads, ensuring timely booking of training and coordination of travel arrangements within budgetary guidelines, select appropriate training providers and adjust schedules to meet organisational needs. Collate post-course delegate feedback to monitor quality of training delivery and update training records to ensure all delegate information is correct and up to date.

In this position, you will work to deliver the business's long-term L&D strategy by ensuring we are at the forefront of our industry with a thriving team of empowered people who are proud to work at Solus.

You need to be innovative and engaging with our culture that promotes ethical practices, customer focus and encourages integrity aligned to Solus and broader Aviva values. 

• Manage all areas of L&D administration such as updating training report spreadsheets, PowerPoint presentations, booking training sessions, certificates, joining instructions, rooms, hotels, and travel arrangements.
• Collect and analyse training feedback to evaluate the effectiveness of programmes.
• Assist with projects such as induction programmes, apprenticeship initiatives and capability reviews.
• Raise purchase orders (POs) for the HR & L&D and ensure invoices are accurate against contracts and reflect received services.
• Monitor attendance on training programmes and report completion rates.
• Lead on online training administration, including assigning relevant modules, maintaining records, and monitoring completion rates.

• Work with key-stakeholders to create a positive and ethical working climate that is conductive to attracting, retaining, and developing a diverse group of high performing employees.

• Manage relationships with external training providers and internal stakeholders to ensure efficient programme delivery.

• Ensures that the department adheres to all policies and procedures relating to Health and Safety and Compliance.

Desired Skills and Qualifications:

• CIPD Level 3 in Learning and Development or equivalent (desirable).
• A strong customer focussed background

• Current knowledge of effective learning and development methods
• MS Office and Learning Management Systems (LMS)
• Strong organisational and time management skills
• Experience with analytics and reporting tools
• Work as an individual contributor while collaborating closely with the HR team and broader business. Build effective relationships across the organisation and with external providers.

Who are Solus and what can they do for you? 

Solus is one of the largest body repair groups in the country, wholly owned by Aviva employing over 1000 expert people across 25 UK locations and have repaired over 700,000 vehicles in the last 15 years.

• A competitive bonus scheme
• Group income protection with access to a GP and medical advice 24 hours per day for yourself and your family
• Our excellent benefits and rewards packages
• Competitive employer matched pension contributions
• Discounts on Aviva products and services
• Savings and benefits schemes
• Discounts and schemes for electric vehicle purchase for all employees
• Holding several main manufacturer approvals – Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen
• Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields
• Links with Thatcham to get the best products and training here in the UK
• We have a variety of locations, hours and working patterns to suit our customers, business, and you.
• We interview every disabled applicant who meets the minimum criteria for the job.

Excited but not sure you tick every box? We are inclusive – we want applications from people with diverse backgrounds and experiences. We are looking for individuals who can grow and support our business and we expect to do the same for you.

We recognise that we can only achieve our vision with the dedication and collaboration of our specialists. This is an excellent time to join a rapidly growing business and help us to shape the future. 

What next? 

Please apply online and our recruitment team will be in contact within 7 days