Job description

As a family-owned and operated company, we feel a special obligation to the employees who comprise our Taco family. We are committed to offering employees access to the tools necessary to live long and productive lives. We strive to instill in all of our employees:

A positive mental attitude that helps us to be a leader in the industry
A commitment to building strong relationships, both inside and outside the organization
A desire to learn, grow, and contribute to moving our strategy forward
A need to create and to innovate

Employment Type: Regular Full-Time

Shift: 1st Shift

Work Status: Hybrid

Position Summary:

The ERP Systems Administrator's role works specifically with Taco’s Enterprise Resource Planning (ERP) system and its related technologies and applications. They monitor and execute actions necessary to maintain a stable environment for the ERP system. This role is proficient in application server administration and maintenance.

Measures of success:

Minimum downtime of ERP System
Meeting user expectations from assigned tasks in a timely manner
Effective documentation of daily, weekly, monthly and yearly IT procedures

Responsibilities: (identify functions or the role and expected outcomes)

Responsibilities include but are not limited to:

Works with business system users and Database Administrator (DBA) to help diagnose, fix, and prevent ERP IT-related system issues. Serves as the liaison between the users and DBA to address any issues.
Works with ERP vendor support for unresolved issues or bugs and creates cases with ERP vendor support.
Assists DBA with the implementation of ERP modifications, new ERP system integrations, patch releases, and major upgrades.
Maintains business system security model including security group modifications and creation of accounts.
Helps develop and maintain all ERP related reports, SQL Server Reporting Services (SSRS), PowerBI, Epicor Business Activity Query (BAQ) and Dashboards
Helps facilitate and/or participates in testing with users for ERP-related enhancements and fixes.
Develops and maintains enterprise labeling system.
Provides timely customer support to end-users with instruction, training and problem resolution through hands-on support, and excellent oral and written communication.

Qualifications

Required:

Bachelor’s Degree in Computer Science or Information Technology
3+ years of experience working in an Information Technology role with an ERP system, including writing SQL queries, designing SSRS reports, and working in a Microsoft Windows Server environment
Broad knowledge of ERP systems and technologies
Excellent written and verbal communication skills
Team player with good interpersonal/customer service skills and a positive attitude
Travel is optional and limited to professional conferences and other company offices if needed

Preferred:

Knowledge of Bartender Labeling Software

Work Environment

This position works primarily in an office environment using computers and technology. Verbal and auditory capability are required. Occasional exposure in production plant where large equipment and noise are prevalent. Safety gear is required in these areas.

This position may work from home up to 2X/week if performance is in good standing.

Benefits

With nearly 1,000 people working at Taco worldwide, each with their own story, you will discover a sense of community and diverse, intelligent colleagues who help us innovate, create and explore.

Taco employees benefit from a company that:

Provides competitive salaries and benefits
Offers tuition reimbursement, career development, and on-site training programs in our learning center
Believes in sharing profits with its employees
Is mindful about family, health and well-being
Fosters conditions that allow people and communities to reach their full potential
Embraces and celebrates diversity

#TacoComfortSolutions

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