Job description

This is a remote position.

Job Highlights:

Contract type: Independent Contractor
Schedule: Monday to Friday, 10am to 7pm Eastern with an hour unpaid break

Responsibilities:

Handle inbound customer inquiries via phone and email in both English and Spanish
Qualify leads and provide accurate quotes using various pricing tools
Process leads through the specialized auto transport CRM system
Conduct follow-ups on quotes and nurture customer relationships
Navigate complex pricing scenarios based on vehicle type, location, and destination
Explain shipping processes, regulations, and requirements to customers
Utilize VoIP system (Nextiva) for call management and tracking

Scope:

Handle high volume of inquiries, especially after weekends
Manage entire sales process from initial inquiry to successful booking
Achieve proficiency in company’s specialized auto transport CRM within 3 months
Contribute to the company’s growth in the Latin American market

Requirements

Fluent in both English and Spanish (written and verbal)
Excellent customer service and sales skills
Proficiency in using CRM systems and VoIP technology
Strong attention to detail and ability to multitask
Self-motivated with the ability to work independently
Excellent problem-solving skills
Basic understanding of international shipping processes (auto shipping experience a plus)
Comfortable with remote work environment

Benefits

Independent Contractor Perks:

Potential bonus/commissions
HMO Coverage for eligible locations
Permanent Work from home
Immediate Hiring
Steady Freelance Job

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

ZR_20267_JOB

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