Manager, Billing

Responsibilities

• Manage assigned book of business to ensure that goals are achieved
• Plan and organize departmental resources: people, equipment, and supplies
• Develop consistent processes and establish performance standards
• Assist with hiring, training, and developing staff while identifying opportunities to enhance their knowledge
• Ensure that departmental productivity, compliance, and quality standards are met
• Audit staff performance as needed
• Identify problems, define alternatives, and recommend solutions for process improvements
• Review and update policies and procedures as needed
• Openly and consistently communicate with other departments, payers, and vendors
• Other duties as assigned

Skills & Abilities

• Strong leadership skills with an ability to effectively manage staff
• Ability to work independently and in a team environment
• Knowledge of healthcare changes and third-party payer regulations
• Strong organizational, time management and interpersonal skills
• Ability to maintain confidentiality with all assignments
• Excellent analytical and problem-solving skills
• Ability to professionally interact, develop and manage relationships with a multiple levels and departments
• Excellent written and verbal communication
• Knowledge of CPR + preferred

Requirements

• Bachelor’s degree in healthcare administration, Finance, or related field with 1+ years of healthcare billing, registration, and patient business services OR high school equivalent with 3+ years of healthcare billing, collections and patient business services management
• Experience with third-party payer guidelines, billing practices and reimbursement practices is preferred
• Proficiency in the Microsoft Suite