Technical Product Manager

Questrade Financial Group (QFG), through its companies - Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, ThinkInsure, Zolo, and Flexiti, provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, insurance, real estate services, financial services and more. Questrade uses cutting-edge technologies to develop innovative products that give customers better, more affordable ways to take control of their money.

We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.

This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, with a hybrid working environment you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at QFG.

What’s in it for you as an employee of Flexiti?

• Health & wellbeing resources and programs
• Paid vacation, personal, and sick days for work-life balance
• Competitive compensation and benefits packages
• Work-life balance in a hybrid environment with at least 3 days in office
• Career growth and development opportunities
• Opportunities to contribute to community causes
• Work with diverse team members in an inclusive and collaborative environment
  
  

We’re looking for our next Technical Product Manager . Could it be you?

We are seeking a dynamic and experienced Technical Product Manager to lead our specialized technical teams and drive product development initiatives, ensuring alignment with strategic goals and industry standards. As a Technical Product Manager, you will play a crucial role in bridging the gap between business objectives and technical solutions. This role requires a unique blend of technical expertise, product management skills, and leadership abilities. The TPM will work closely with engineering leaders, engineers, developers, designers, and stakeholders to define product requirements, create roadmaps, and ensure successful execution and delivery of products that meet customer needs and business objectives.

The TPM will play the Tech Platform Squad Leader role. He/she will be responsible for creating the Platform Road Map and prioritizing the most important top value-delivering initiative for the mission teams.

Need more details? Keep reading...

In this role, responsibilities include but are not limited to:

• Work closely with the Business stakeholders to understand deeply what are the high level plans for the coming quarter translate this to a strategic technical roadmap to deliver the capabilities needed in an agile way.
• Work closely with engineering and development teams to ensure technical solutions align with product goals and requirements.
• Communicate effectively with technical and non-technical audiences, providing regular updates on progress.
• Facilitate the seamless integration of new technologies into existing systems.
• Define and manage key performance indicators (KPIs) for product success.driving targeted improvements and ensuring that platform development is aligned with strategic goals and user needs.
• Prepare and present strategic plans to senior management and stakeholders, highlighting product achievements and areas for improvement.
• Drive the alignment with the enabling and control functions(IT governance, risk management, compliance, cybersecurity, fraud, and legal teams) when the strategic technical roadmap impacts their day to day processes.
• Collaborate with enabling and control functions across the enterprise, ensuring the strategic technical roadmap has adherence to organizational policies.
• Lead sprint refinements to ensure alignment and clarity across squad members.
• Validate product increments to be aligned with feature objectives.
• Perform vendor evaluations and make recommendations on technical investments
• Understand industry standards and regulations, including payment standards, banking regulations and privacy regulations, and be able to apply these standards and regulations to our platforms.
• Collaborate with cross-functional teams to define and align OKRs for technical products, ensuring they are measurable, achievable, and directly linked to broader business goals. Continuously track progress against these OKRs and adjust strategies to drive impactful outcomes.
  
  

So are YOU our next Technical Product Manager ? You are, if you have...

• Bachelor's degree in Computer Science, Engineering, Information Technology, Business Administration or a related field. A Master's degree is a plus.
• Proven experience in working closely with engineering teams to deliver complex digital products, particularly within the financial services sector. Deep understanding of the technical architecture and infrastructure required for launching and scaling enterprise or credit card platforms.
• Experience in prioritizing features and managing product backlogs in an agile environment.
• Excellent leadership skills with the ability to inspire and motivate technical teams.
• Strong verbal and written communication skills, with the ability to convey complex technical concepts to diverse audiences.
• Strong analytical skills with the ability to identify problems, develop solutions, and make data-driven decisions.
• Proficiency in tools such as Jira, Confluence, and other product management software
• Select and implement technologies that are scalable, sustainable, and future-proof to support long-term growth.
• Keep up-to-date with industry trends, emerging technologies, and competitor activities to maintain a competitive edge.
  
  

Additional Kudos If You…

• Minimum 5 years of experience managing digital products acting as Product Owner / Product Manager in an Agile environment.
• Strong experience in the banking industry, focus on credit card and banking products, including their design, launch, and lifecycle management is an important plus.
• Strong understanding of banking regulations, compliance requirements, and industry standards related to credit card products, including PCI-DSS and AML/KYC regulations.
• Proven experience with cloud platforms, APIs, and data analytics.
• Deep understanding of customer needs and behaviors in the credit card space, with a focus on delivering a seamless and engaging user experience.
  
  

Sounds like you? Click below to apply!

At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.

Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.

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