Job description

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Supervisor, Information Technology

Full time, Full time, Utrecht, Netherlands, Luxembourg, Poland, Denmark, Barcelona, Spain, Oslo, Norway, Sweden, UK (Hull, Liverpool, Manchester, London), Germany (Berlin, Dusseldorf, Frankfurt, Munchen, Stuttgart), France (Paris, Montpellier), Antwerp, Belgium, & Italy

The Supervisor Information Technology is part of the global Information, Communications & Technology (ICT) team and will report directly to a Manager or Senior Manager level. The supervisor's primary responsibility is to assist the Manager / Senior Manager in ensuring that all IT personnel perform efficiently and maintain up-to-date knowledge of their job functions. Additionally, the Supervisor will be responsible for designing, configuring, and maintaining a high-performance computing environment and providing daily support as required.

As a Supervisor, Information Technology, you will

Collaborate with the Senior Manager to develop, mentor, and coach team members
Be knowledgeable and up to date on current technologies, security policies, and procedures
Maintain system uptime, perform upgrades, ensure maintenance continually and minimize downtime
Be innovative, curious, inquisitive, and able to rapidly adopt new and emerging technologies
Understand how managing customer perceptions and expectations enhance customer service
Provide and maintain technical documentation
Focus on Installation, relocation or maintenance of hardware (primarily endpoints)
Plan, coordinate, and execute office openings, moves, and closures

About You

Several years of Technical Experience in a 24 x 7 IT Environment
Excellent oral, written, and presentation communication skills in English
Good Customer Service Skills
Ability to Interpret and Follow Written IT Policies and Procedures
Prior experience with Windows Client Administration, Microsoft Endpoint Manager, Active Directory, O365 applications and Other Communication Tools
Experience with working on projects

About Us

We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered

Flexible working hours and work-from-home or remote opportunities
Opportunities to grow your skillset and career
Generous vacation days so you can rest and recharge
A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
Travel industry professional perks and discounts
An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.

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