Job description

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Senior System Admin Client Technology Support (Remote)

Full time, Germany, Netherlands, Spain, UK, Poland, USA, Mexico, Canada

CSS TSSM Travel Technology Manager (Remote)

Full time, Germany, Netherlands, Spain, UK, Poland, USA, Mexico, Canada

You will report to Walter Christoph Klaus Schmitt-Knauer

If you have any inquiries, please contact Magdalena Narejko-Magee, Talent Acquisition Partner

The CSS TSSM Travel Technology Manager is responsible for assessing travel technology projects requests to determine the appropriate solution approach, understanding requests for changes to identify the best implementation strategy, and applying the selected solutions to ensure business problems are effectively resolved. Additionally, this role involves proactively identifying opportunities for improvements and reviewing them with customers, as well as participating in or leading technology projects for customers or countries.

As a CSS TSSM Travel Technology Manager, you will

Conduct assessment in a logical way, replicate error or test situation if possible.
Coordinate activities with a range of internal or external teams across various topics
Execute small to highest complex configuration changes (many systems, many logics, many interactions and dependencies)
Respect defined and agreed service level agreements
Demonstrate excellent customer service and develop customer centric communication
Conduct trainings & presentations to external customers
Support defined and agreed productivity targets

About You

Previous experience in the travel industry
Previous project management experience
Knowledge of GDS Sabre and/or Amadeus is required
Administration knowledge of online booking tool is required
Administration knowledge of travel agent technology is required
Professional education (Business Travel Agent) or equivalent experience
Ability to communicate in the English language (both written and spoken)

About Us

We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered

Flexible working hours and work-from-home or remote opportunities
Opportunities to grow your skillset and career
Generous vacation days so you can rest and recharge
A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
Travel industry professional perks and discounts
An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.

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