Digital Engagement Coordinator

This is a remote position.

Schedule:

• Develop and implement a strategic social media plan aligned with the clinic’s goals and values.
  
• Manage, schedule, and post engaging content across various platforms (Instagram, Facebook, Twitter, LinkedIn, etc.).
  
• Respond to comments, messages, and questions to foster a positive online community and enhance patient engagement.
  
• Monitor analytics and generate reports to measure social media performance and community engagement.
  
• Collaborate with clinical and administrative teams to create content that educates, informs, and supports the patient experience.
  
• Stay up-to-date with social media trends, tools, and best practices to keep our online presence fresh and innovative.
  
• Assist with the review and improvement of IT-related policies, procedures, and documentation.
  
• Support IT administration tasks, including troubleshooting basic technical issues and coordinating with external IT support when needed.
  
  

Requirements

• Proven experience in social media management and online community engagement.
  
• Familiarity with social media analytics tools and platforms.
  
• Knowledge of basic IT and information security principles (training will be provided as needed).
  
• Experience working in healthcare, mental health, or a similar environment.
  
• Understanding of privacy legislation, such as PHIPA, and its relevance to social media and IT practices.
  
• Graphic design or video editing skills to enhance content creation.