Provider Information Associate

Are you a detail-oriented professional with a passion for customer service and a knack for multitasking? Join our Credentialing Department as a Provider Information Associate! In this role, you’ll play a vital part in ensuring our healthcare organization runs smoothly by managing provider information with precision and efficiency.

Job Responsibilities

• Research documentation received to ensure information has not been previously received and to confirm documentation meets departmental requirements for distribution and handling.
• Input tracking information into Inventory application and distribute to internal teams in a timely manner. Receives and evaluates incoming correspondence, contracts, applications and returned mail.
• Coordinates imaging and records retention filing of correspondence/contracts and credentialing information. Scans and keys departmental provider satisfaction survey results into appropriate databases.
• Electronically retrieves, prints and distributes various reports as directed. As well as performing other projects, tasks, or duties requiring special emphasis on specific groups or types of providers or practitioners as needed to assist department in meeting its overall objectives.

Job Qualifications

Education

• High School Diploma or equivalent

Skills\Certifications

• Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint)
• Proficient oral and written communication skills
• Proficient interpersonal and organizational skills

Preferred Skills:

• Customer service experience.
• Excellent verbal communication skills.
• Capable of handling multiple tasks simultaneously.
• Consistent performance in repetitive tasks.
• Positive attitude and professionalism.
• Eagerness to learn new things.

Number of Openings Available:

Worker Type:

Company:

Applying for this job indicates your acknowledgement and understanding of the following statements:

BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.

Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:

BCBST's EEO Policies/Notices

BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.

Tobacco-Free Hiring Statement

To further our mission of peace of mind through better health, effective 2017, BlueCross BlueShield of Tennessee and its subsidiaries no longer hire individuals who use tobacco or nicotine products (including but not limited to cigarettes, cigars, pipe tobacco, snuff, chewing tobacco, gum, patch, lozenges and electronic or smokeless cigarettes) in any form in Tennessee and where state law permits. A tobacco or nicotine free hiring practice is part of an effort to combat serious diseases, as well as to promote health and wellness for our employees and our community. All offers of employment will be contingent upon passing a background check which includes an illegal drug and tobacco/nicotine test.  An individual whose post offer screening result is positive for illegal drugs or tobacco/nicotine  and/or whose background check is verified to be unsatisfactory, will be disqualified from employment, the job offer will be withdrawn, and they may be disqualified from applying for employment for six (6) months from the date of the post offer screening results.

Resources to help individuals discontinue the use of tobacco/nicotine products include smokefree.gov or 1-800-QUIT-NOW.