Job description

About Luminai

Nearly every organization in the world relies on complex manual work to carry out critical internal processes. These are processes that keep the world going — enrolling patients in a hospital, underwriting loans inside a bank, or processing new transactions for an airline. Yet most companies don’t have enough resources to properly automate these tasks and are stuck in manual, decades old way of doing things.

At Luminai, we develop technology to automate long-form organization wide workflows of any complexity easily and safely using AI. Luminai serves some of the world’s most critical organizations in sectors like Healthcare, Finance, and Telecommunication to delegate mission-critical workflows that previously required hands-on human involvement, over to autonomous AI systems. Our approach combines frontier AI development, with a purpose built workflow execution engine to achieve this goal.

We've raised significant amounts of capital (including some un-announced) from many of the best Silicon Valley VCs: General Catalyst, YCombinator, and investors including Kevin Weil (Chief Product Officer at OpenAI), Arash Ferdowsi (co-founder of Dropbox), Katie Stanton (former VP Global Media, Twitter) and CEOs of companies including Flexport, Notion, Front, Ramp and Twitch.

About the Role

As a Technical Designer on the Luminai team, your mission will be to craft seamless user experiences for a new product by mapping user flows, conducting user research, and collaborating with cross-functional teams.

You’ll be responsible for delivering user-centered designs that enhance product functionality and elevate customer experiences. You’ll bring a sharp eye for detail, strong communication skills, and a passion for translating user needs into intuitive designs.

Map and optimize user flows: Develop a comprehensive understanding of customer journeys and design end-to-end user flows that improve efficiency and usability within the first 3 months.
Conduct user research: Lead user interviews, usability testing, and other research methods to gather actionable insights. Synthesize findings into impactful design recommendations to influence product development.
Collaborate on design execution: Work closely with engineering, product, and customer teams to translate user requirements into clear, actionable designs that align with business goals.
Communicate and iterate: Present design concepts and prototypes to stakeholders, gather feedback, and iterate quickly to ensure alignment and successful implementation.

Things we’re looking for

You have 3+ years of experience in technical design, UX/UI design, or a related role, ideally working on SaaS or enterprise products.
You have a proven ability to map complex user flows and simplify them into intuitive designs.
Strong communication and collaboration skills; you can articulate design decisions clearly and work effectively across teams.
Proficiency in design tools and an understanding of technical constraints in a development environment.
A portfolio showcasing your ability to design user-centric solutions and deliver measurable impact on product usability.
You are experienced in user research methodologies, including interviews, surveys, and usability testing, and translating findings into actionable design improvements.

Benefits & Perks:

Comprehensive health care benefits (medical, dental, vision)
Flexible time off + 8 paid company holidays
Financial planning support (401K, HSA, FSA)
12 weeks birthing-parent parental leave; 6 weeks non-birthing parent parental leave
Stipends for mental and physical wellness

Luminai is an Equal Opportunity Employer. We are committed to fostering an inclusive and diverse workplace where all employees are respected and valued. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable laws. We encourage applications from all qualified individuals and believe that diverse perspectives and experiences strengthen our team and enhance our ability to serve our customers.

If you need assistance or accommodation due to a disability in the interview process, please contact us at careers@luminai.com.

Required profile