Marketing Operations Specialist

About Platform Engineering

Platform Engineering (platformengineering.org) is the leading global community for platform engineering, driving innovation in how teams build and scale internal developer platforms. Through PlatformCon (platformcon.com), the world’s largest platform engineering event which draws more than 35k participants, we connect thousands of professionals across the globe and drive impact in a fast-growing industry.

We are looking for a highly motivated and proactive Marketing Operations Specialist to join our dynamic team. You will play a critical role in designing, building, and maintaining core workflows and processes that power both our thriving community efforts and robust sales pipelines for Humanitec. Our marketing operations setup is advanced, and we need someone who can not only manage it but also continuously improve it. You will also be instrumental in empowering other team members with less operations experience by coaching them and helping them establish their own data and process setups. This is a remote, dynamic role at the forefront of B2B SaaS marketing The successful candidate is passionate about marketing, strives for operational excellence, and is eager for professional development and growth.

Requirements:

• 2-3 years of experience in Marketing Operations, managing multiple priorities, ideally within a B2B SaaS environment or tech startup.

• Experience with Hubspot and email marketing, including data-driven campaign optimization, reporting, email automation, database segmentation, and newsletter management.

• Proven ability to troubleshoot and resolve operational issues proactively.

• Strong motivation to improve existing processes and automate workflows continuously.

• A quick learner and self-starter, ready to bring and execute your ideas.

• Excellent written and verbal English skills.

• Experience in coaching or mentoring others on data and process management is a plus.

Responsibilities:

• Work closely with the Senior Operations Manager to design, implement, and maintain highly automated and robust processes across all marketing and sales operations.

• Manage and optimize our email marketing infrastructure, overseeing both inbound and outbound performance to maximize email open rates, click-through rates, and lead conversion.

• Take ownership of key elements of our marketing operations setup, driving performance and continuous improvement.

• Act as a key contributor to the execution of our virtual PlatformCon conference, ensuring smooth processes for participants and the team.

• Proactively identify and resolve operational issues, ensuring marketing workflows run smoothly.

• Coach and support team members with less operations experience, helping them to own their data and processes.

• Develop and implement training materials and documentation for marketing operations processes.

• Stay up-to-date with the latest marketing operations trends and technologies, recommending and implementing improvements.

Why Join Us?

🚀 Work on the future of platform engineering in a fast-growing space.
🌍 Fully remote with a diverse, global team.
💰 Competitive salary and equity in a high-growth company.
🛠️ Hands-on impact—help shape our cutting-edge Platform Orchestrator.
🙌 A culture that values transparency, inclusion, and collaboration.

If you are eager to grow, ready to hit the ground running in a fast-paced, high-growth environment, and have a passion for empowering others, we want to hear from you!