Technical Support Technician

At Genmab, we’re committed to building extra[not]ordinary futures together, by developing antibody products and pioneering, knock-your-socks-off therapies that change the lives of patients and the future of cancer treatment and serious diseases. From our people who are caring, candid, and impact-driven to our business, which is innovative and rooted in science, we believe that being proudly unique, determined to be our best, and authentic is essential to fulfilling our purpose.

Role

As a Technical Support Technician, you will be part of the Hard Services Maintenance Team, ensuring the smooth operation of our buildings (office and laboratory) and technical installations. From HVAC and electrical systems to safety checks and minor repairs, your work helps maintain a safe, efficient, and well-functioning environment, ultimately contributing to improving the lives of cancer patients.

You will be working in a dynamic environment where no two days are the same. If you enjoy technical challenges, solving problems, and keeping operations running smoothly, this might be a great new opportunity for you!

Please note that this is a full-time, onsite role at our Utrecht offices.

Responsibilities

• Perform technical and structural maintenance to keep our two office building and labs operational and safe.
• Troubleshoot and resolve malfunctions in technical installations.
• Log and process service requests in facility management systems.
• Conduct safety and compliance checks, including legionella inspections.
• Supervise external technicians and support maintenance projects.
• Manage tools, materials, and stock for repairs and maintenance.
• Support facility-related projects, internal moves, and event setups.
• On call duty: takes part in the on-call duty team outside regular working hours.

Requirements

• MBO-level education in a technical field.
• VCA VOL certification.
• A minimum of 2 years of relevant work experience.
• Experience in a laboratory environment is preferred.
• Experience in facility or technical support.
• Strong problem-solving skills and a hands-on mindset.
• Good command of Dutch & English (spoken and written).
• Knowledge of MS Office and facility management tools.
• You must be eligible to work in the Netherlands; visa sponsorship is not available for this role.

About You

• You are passionate about our purpose and genuinely care about our mission to transform the lives of patients through innovative cancer treatment
• You bring rigor and excellence to all that you do. You are a fierce believer in our rooted-in-science approach to problem-solving
• You are a generous collaborator who can work in teams with diverse backgrounds
• You are determined to do and be your best and take pride in enabling the best work of others on the team
• You are not afraid to grapple with the unknown and be innovative
• You have experience working in a fast-growing, dynamic company (or a strong desire to)
• You work hard and are not afraid to have a little fun while you do so

Locations

Genmab leverages the effectiveness of an agile working environment, when possible, for the betterment of employee work-life balance. Our offices are designed as open, community-based spaces that work to connect employees while being immersed in our state-of-the-art laboratories. Whether you’re in one of our collaboratively designed office spaces or working remotely, we thrive on connecting with each other to innovate.

About Genmab

Genmab is an international biotechnology company with a core purpose guiding its unstoppable team to strive towards improving the lives of patients through innovative and differentiated antibody therapeutics. For more than 20 years, its passionate, innovative and collaborative team has invented next-generation antibody technology platforms and leveraged translational research and data sciences, which has resulted in a proprietary pipeline including bispecific T-cell engagers, next-generation immune checkpoint modulators, effector function enhanced antibodies and antibody-drug conjugates. To help develop and deliver novel antibody therapies to patients, Genmab has formed 20+ strategic partnerships with biotechnology and pharmaceutical companies. By 2030, Genmab’s vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO™) antibody medicines.

Established in 1999, Genmab is headquartered in Copenhagen, Denmark with locations in Utrecht, the Netherlands, Princeton, New Jersey, U.S. and Tokyo, Japan. 
 

Our commitment to diversity, equity, and inclusion

We are committed to fostering workplace diversity at all levels of the company and we believe it is essential for our continued success. No applicant shall be discriminated against or treated unfairly because of their race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information. Learn more about our commitments on our website. 

Genmab is committed to protecting your personal data and privacy. Please see our privacy policy for handling your data in connection with your application on our website Job Applicant Privacy Notice (genmab.com).

Please note that if you are applying for a position in the Netherlands, Genmab’s policy for all permanently budgeted hires in NL is initially to offer a fixed-term employment contract for a year, if the employee performs well and if the business conditions do not change, renewal for an indefinite term may be considered after the fixed-term employment contract.