Business Development Representative

Summary

We are currently seeking a Business Development Representative to work within our EMEAN Business Development Team. Reporting to our Head of Demand Generation EMEAN, you’ll collaborate closely with our sales team in the EMEAN region to execute successful campaigns and lead gen delivery.

You should be a driven, high-energy individual who can identify, create and qualify sales opportunities through a mix of outbound, strategic and targeted account prospecting.

You will need to develop a solid understanding of our products and be able to articulate our value proposition to customers to develop a pipeline of qualified leads and appointments for our EMEAN sales team.

You will also be responsible for maintaining and managing the lead and contact records in Salesforce to ensure that all qualified information is available and up to date.

About Smart Communications

Smart Communications is a leading technology company focused on helping businesses engage in more meaningful customer conversations. Its Conversation Cloud™ platform uniquely delivers personalized, omnichannel conversations across the entire customer experience, empowering companies to succeed in today’s digital-focused, customer-driven world while also simplifying processes and operating more efficiently.

Smart Communications is headquartered in the UK and serves more than 650 customers from offices located across North America, Europe, and Asia Pacific. Smart Communications’ Conversation Cloud platform includes the enterprise-scale customer communications management (CCM) power of SmartCOMMTM, forms transformation capabilities made possible by SmartIQTM and the trade documentation expertise of SmartDXTM. In 2021, the company acquired Assentis, a leading European software solutions provider specializing in customer communications management (CCM) with a focus on the financial services industry. To learn more, visit smartcommunications.com.

Who are you?

• You have worked before as a Business Development Representative, Sales Account Executive or similar role
• You have a proven track record of achieving qualified meeting targets
• You have excellent tele-prospecting and qualification skills and can build long term relationships with prospects
• You have extensive experience in outbound sales lead development targeting Executive contacts in large enterprises. Software and SaaS background will be a plus
• You have a proven track record working as a BDR within CCM, or within a complex/Enterprise software solutions
• You have exceptional verbal and written communication skills
• You have a can-do attitude, you are proactive, highly energetic and a self-starter
• You can work in fast-paced environment across multiple marketing campaigns
• You are a black belt with Salesforce and know about CRM technology
• You have a hands-on experience with multiple sales techniques (including cold calls)
• Ambitious professional who wants to work for a fast-growing technology company with a best-in-class products

The responsibilities of the role include:

• Timely follow-up and accurate qualification of inbound inquiries and marketing campaign leads
• Create strategic campaigns with Salesloft cadences, collaborating with sales representatives on key target accounts
• Strategic outbound calling into new and existing accounts
• Maintaining and leveraging the database of prospects to effectively identify new targets for sales and marketing
• Ability to gather key information and insight into target organisations
• Identifying decision makers and DMUs amongst the targeted leads and accounts to start the sales process
• Building relationships with decision makers in target accounts
• Strong focus on customer experience ensuring a smooth transition to the field sales team
• Capturing of accurate and complete information in SFDC

What we’re looking for:

Must have skills/experience:

• Excellent tele-prospecting and qualification skills
• You know how to effectively use MarTech tools (e.g. Salesloft, 6Sense, LinkedIn Navigator, Cognism)
• Highly proficient with Salesforce
• Experience in outbound sales lead development, targeting executives within large enterprises. Financial Services and Insurance experience is a plus
• Experience of selling complex, enterprise software solutions
• Exceptional verbal and written communication skills
• Highly energetic and self-starter
• Highly proficient level computer skills including MS Word, PowerPoint, Excel and Outlook

We look for the following SMART values in everyone we hire at Smart Communications:

• Speak Openly - We are positive, creative, helpful, kind and we have fun. We listen and provide constructive feedback. Through meaningful conversations we encourage each other to be the best that we can be. We’re not complainers we’re problem solvers.
• Make a Difference - We focus on the things that matter and prioritize the things that have the greatest impact. We celebrate success and hold ourselves accountable for our choices. We don’t sit on the sidelines.
• Agile & Flexible - We are focused on evolving, improving and growing. We think differently and challenge the status quo with open minds. We ask ‘why?’ so that we can help remove complexity. We don’t allow hurdles to get in our way.
• Results-Focused - We get stuff done by being efficient, working at pace and paying attention to detail. We focus on finding solutions and fixing things. We don’t believe in being busy for the sake of being busy, we focus on productivity.
• Teamwork - We are stronger and better together. We collaborate, trust and support each other to deliver results for our company and our customers. We don’t want anyone to feel disengaged, we’re in this together!

What’s the deal?

We will provide you with the tools, equipment and support to give you the best possible chance of success and over-achieving your goals. Salary will depend on your experience and will be highly competitive.

In addition to a friendly and fun working environment, we provide a range of other benefits, including extensive health insurance, income protection, life assurance, subsidised gym membership, leisure travel insurance, pension contribution and 25 days’ holiday allowance plus an additional day off for your birthday!

Located in Covent Garden, our offices are comfortable, flexible, and are always stocked with free beverages and fresh fruit.

This role is fully remote.

So, if we interest you, please let us know by applying for this position and tell us all about yourself.

Please note: we only consider applicants with current legal right to work in the countries in which our positions are based. All qualified applicants will receive consideration for employment regardless of colour, religion, sex, national origin, sexual orientation, age, disability, marital status or gender identity.

To learn more about Smart Communications visit:

https://www.smartcommunications.com/