Principal Technology Strategist

Principal Technology Strategist

Application Deadline: 20 February 2025

Department: Sales

Employment Type: Full Time

Location: United States

Description

As the Principal Technology Strategist, you will partner with the sales team to build and execute a market plan that addresses new client acquisition and expansion of existing client relationships. You will play a key role in analyzing our client’s needs and making differentiated solution recommendations that uniquely position Lantern. You will lead client workshops and briefings and become the trusted advisor for our strategic clients. This is a highly collaborative role that will require strong partnering capabilities to support a range of Microsoft co-selling initiatives working closely with the Microsoft field teams and our digital studios.

Key Responsibilities

Presales

• Partner with the sales team in the development and execution of territory and accounts plans, outlining key milestones, metrics, and success criteria.
• Effectively position the value of our digital studio capabilities and services during initial prospective and existing client meetings.
• Analyze client requirements, pain points and test solution concepts
• Develop and deliver compelling presentations and demonstrations that showcase our solutions/capabilities and proposals.
  
  

Client Relationship Management

• Build and maintain strong relationships with key stakeholders at client organizations.
• Understand client goals, challenges, and requirements to align our digital studio services with their needs.
• Facilitate and participate in workshops and briefings to help clients with program roadmaps and use case ideation.
  
  

Client Success

• Proactively identify opportunities for upselling and cross-selling consulting services based on client needs and goals.
• Become a trusted advisor by introducing new technology trends and making strategic recommendations for applying technology to achieve specific business outcomes.
  
  

Project Coordination and Collaboration

• Collaborate with the digital studios to ensure seamless project delivery, effective communication, and timely issue resolution.
• Participate in project kick-off meetings, progress reviews, and post-project evaluations to ensure client satisfaction and success.
  
  

Revenue Growth

• Monitor client revenue trends and proactively engage with clients to secure long-term partnerships.
• Identify opportunities for expansion within existing accounts and work closely with the sales team to drive revenue growth.
  
  

Industry and Product Expertise

• Stay up-to-date with industry trends, market conditions, and best practices in consulting services.
• Maintain a deep understanding of our digital studio offerings and how they address client challenges.
  
  

Skills, Knowledge and Expertise

Qualifications

• Bachelor's degree in business, computer science or a related field
• Proven experience providing presales support and partnering with the sales team to build and execute territory and account plans
• Strong interpersonal and communication skills with the ability to build trust and rapport with clients at various levels.
• Significant functional understanding of Microsoft’s cloud solution areas including Modern Workplace, Data &AI and Digital & App Innovation.
• Results-oriented mindset with a focus on customer satisfaction and revenue growth.
• Familiarity with CRM software and proficiency in Microsoft Office Suite.
• Ability to adapt to a fast-paced and dynamic work environment.
  
  

Benefits

• A culture that both wows our customers and employees;
• Variety of challenging projects, and the ability to work with leading-edge technologies;
• Competitive salary & group benefits;
• Generous training and education opportunities;
• Diverse team social events;
• Flexibility to work in the place that brings out your best: whether you thrive in the comfort of your home office, or are local to, and prefer the energy of our collaboration spaces in Canada, there is flexibility for all.
• Be part of a team that believes in diversity, inclusion, and a fun atmosphere!
  
  

About Lantern

At Lantern, our company culture stands as the bedrock of our success and a source of pride for our teams. We firmly believe that a culture founded on trust forms the basis for enduring relationships with clients, colleagues, and partners.

Within this culture, we nurture an environment of respect, inclusion, and belonging, fostering collaboration among inspired teams. We prioritize the well-being of our colleagues, the success of our clients, and our positive impact on society.

Embracing a growth mindset where curiosity thrives, we celebrate excellence and value individuals who inspire and mentor others, elevating the collective. Our driving force lies in personal and business growth. We go above and beyond to surprise and delight our clients, delivering tangible business value. In facing challenges, we make tough choices and solve complex problems to positively influence our clients, their customers, and the world at large.

As a Microsoft services partner, we hold ourselves to the highest standards of technical excellence. This commitment to quality is evident not only in our work but also in how we support and empower our employees. At Lantern, our culture mirrors our core values and unwavering dedication to realizing our purpose and vision, making it a dynamic and fulfilling workplace. Together, we transcend the ordinary and achieve extraordinary results.