Technical Writer II

Build your future with Sovos.

If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape.

At Sovos, we're dedicated to more than just solving compliance challenges – we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities.

Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we!

Don’t worry if you don't check all the boxes – apply anyway! We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here.

The Work You'll Do

We're expanding our technical writing team and are looking for a writer who can be deeply technical while putting themselves into the mind of the customer. As a technical writer, you’ll help to build exceptional software experiences through user-centered content creation.

The ideal candidate will bring passion, creativity, and drive to a thriving content development team that values teamwork, collaboration, technical prowess, and attention to detail.

More Specifically, You Will

• Primarily updates existing documentation, including release notes, installation guides, administration guides, developer guides, and use cases
• May create new content for projects, as needed
• Works closely with an editor or manager on all content
• Takes initiative to learn application subject matter
• Recognizes how to find information about a specific product
• Adheres to documentation plans and schedules
• Maintains consistency in tone and style
• Resolves reported documentation issues
  
  

What We Ask From You

• Bachelor’s Degree in English, Journalism, or a related field, OR equivalent experience working in a technical writing position
• 1-4 years' experience working as a technical writer
• Experience updating training guides or help documentation for software users
• Experience editing content to make it more accessible and easier to understand
• Ability to work closely with cross-functional teams
• Ability to produce quality content within a tight deadline
• Ability to work on multiple projects and prioritize deliverables for multiple stakeholders
• Ability and initiative to learn new tools and technologies as required, including effective troubleshooting skills
• Excellent written and verbal English-language communication skills
• Strong attention to detail, with an eye for improving existing work
  
  

Would Be Nice If You Have Experience With

• Regulatory or compliance software
• Structured authoring, DITA, or minimalist writing
• Enterprise and/or SaaS documentation projects and audiences
• Tools such as Jira, Figma, Zendesk, or Sendgrid
  
  

What Does Sovos Offer You?

The tools to enhance your life - because we want you to enjoy your life outside of work and inside!

• Bi-Weekly Meeting Free Days
• Mentoring Programs
• Globally recognized Training and Development programs
  
  

Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.

Company Background

Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos’ cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes.

More than 100,000 customers in 100+ countries – including half the Fortune 500 – trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit http://www.sovos.com and follow us on LinkedIn and Twitter.