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Founded in 2006, MicroSourcing has pioneered outsourcing services in the Philippines. With over 700+ active clients and 9,000+ staff currently working for organizations worldwide, MicroSourcing has become the trusted outsourcing provider. MicroSourcing's outsourcing business model has helped many businesses reduce costs, improve efficiencies, and grow sustainably.
MicroSourcing is 100% owned by Probe CX, one of Australia’s fastest-growing offshoring solution and customer engagement firms with over 19,000 employees across 5 countries.
We operate within purpose-built Business Process Outsourcing (BPO) hubs, so you get class-A facilities that are strategically located for the best access to Manila’s talent pool. We're backed by our Australian parent company Probe and we're ISO certified: ISO/IEC 27001:2013 (Information Security Management System) and ISO 9001:2015 (Quality Management Systems).
To learn more about what we do, visit: www.microsourcing.com
To join our team, visit: www.microresumes.com
For business tips and insider news, check out MicroSourcing's other corporate channels:
http://www.facebook.com/MicroSourcing
http://www.youtube.com/MicroSourcing
Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
Career Growth: Take advantage of opportunities for continuous learning and career advancement.
Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
Job Description
Manage exclusive client assignments from initial scoping through to offer acceptance, onboarding, and beyond, supported by our 12-month free replacement guarantee.
Ensure that clients and candidates receive an outstanding experience that they will want to share with others.
Strive to be a top performer within Solutions Driven’s delivery metrics, including offer acceptance rates, first-time accuracy, time-to-fill, and customer satisfaction.
This role does not involve sales calls or presentations; those responsibilities are handled by our talented Business Growth
Team.
Ownership, understanding and mastery of the SD 6S process.
Consistently meet revenue expectations/month and strong KPI score.
Management of a Talent Research Partner, if applicable.
Define sourcing, engagement and back-end strategy.
Lead all client calls - scoping call, Market Insights feedback, sample review, shortlist review, ad hoc feedback calls.
Definition of responsibilities (i.e., who owns what) for each assignment/ project.
Undertake research into clients, vacancy background, industry etc., to build a solid understanding.
Act as the Silent Partner to the Client's Talent Acquisition team.
Qualification/experience:
Are currently satisfied in their roles but are intrigued by the opportunities at Solutions Driven.
Exhibit high performance in their current positions with potential for growth and development.
Are customer-centric and committed to achieving results while ensuring client and candidate satisfaction.
Possess expertise in sourcing and engagement while understanding common recruitment pitfalls.
Balance the analytical aspects of recruitment with creativity, personality, and adaptability to enhance our Recruitment Process Intelligence offering.
Understand the importance of exclusive relationships in recruitment.
Are fluent in English; knowledge of additional languages is a plus, as we have successfully filled positions in over 59 countries in the past three years.
Being a high performer, comfortable with filling 2-3 business critical hires per month
Prior Experience
At least 5 years of end-to-end recruitment experience
Proven experience in executive search within a global or international setting
Strong background in managing exclusive client assignments
At least 5 years of direct client management experience
Experience working in the STEM industry outside the Philippines
Talent and market mapping experience (preferred)
Comfortable working in a fully remote environment
Well-versed with sourcing on different platforms, approaches, and other creative initiatives
Experienced in recruiting specialists to C-suite level roles
Strong in candidate assessment, engagement, interviewing, and management.
Skillful in handling hiring managers
Understands and has the aptitude for data analytics
Can quickly understand new roles and industries being supported
Excellent personal organization, administrative skills, and communication skills
Strong weekly reporting is strong nice to have
Lots of multi-national candidate/ client contact - all in English
Multi-sector/segment functions roles preferred, as SD are not sector specific.
Has worked, or is sure that they can work, on UK time zones.
Is used to being managed by KPIs
We want to see/understand tangible examples from candidates of times when they have had to manage communications with a problematic client and times when they have had to consult with a client on why a role can't be filled currently, but how it can be filled. Essentially examples of consulting confidently with a client
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About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/
Terms & conditions apply
Required profile
Experience
Level of experience:Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.