Case Manager and Administrative Assistant (ABA)

Job Title: Case Manager and Administrative Assistant

Location: Fully Remote, Philippines

Salary: $3.00 - $6.50 per hour based on experience

Schedule: Monday to Friday from 9AM - 5PM Eastern Standard Time

Job Type: Full-Time

About Us

:AbroadWorks is a fast growing global enterprise with established operations in the United States, India, and the Philippines. We specialize in providing both service-based solutions and advanced tech to help North American organizations in finding, onboarding, and managing global talent easily

.Our Offerings

:Global Staffing Services: Currently, the majority of our revenue is generated through our comprehensive global staffing services, which cater to the diverse needs of our clients

.Technology Solutions: Looking ahead, our strategic focus is to expand our footprint in the software sector, leveraging our technology to improve global human capital and talent management processes

.
Job Descriptio

n:As a Case Manager and Administrative Assistant, you will play a dual role in managing client cases and ensuring efficient office operations. The position involves collaboration with families, therapists, and leadership, serving as a key contact for clients while also supporting the COO with administrative tasks and operational improvement

s.
Requirement

• s: Bachelor’s degree in behavior analysis, psychology, or a related field is requi
• redProficiency in Microsoft Office Suite and case management softwa
• re.Knowledge of HIPAA and healthcare compliance regulatio
• ns.Excellent written and verbal English communication skil
• ls.High level of organization with strong problem-solving and multitasking abiliti
• es.Professional demeanor and excellent interpersonal skil
• ls.Ability to manage administrative tasks in a fast-paced environme
• nt.Commitment to upholding the values and mission of the compa

ny.
Responsibilit

• ies:Act as the primary point of contact for clients and families, guiding them through the intake, treatment, and ongoing care proces
• ses.Collaborate with Board Certified Behavior Analysts (BCBAs) to develop and update individualized treatment pl
• ans.Monitor client progress and communicate updates to families and st
• aff.Ensure accurate and timely documentation of treatment plans, progress notes, and other required reco
• rds.Maintain compliance with HIPAA regulations and other legal requireme
• nts.Prepare and manage documentation for audits and program accreditat
• ion.Coordinate and manage client and therapist schedules, addressing conflicts or cancellations promp
• tly.Provide education and resources to families regarding ABA ther
• apy.Advocate for client needs within the organizat
• ion.Oversee daily operations, including office management, workflow coordination, and vendor communicat
• ion.Assist in implementing policies, procedures, and systems for operational efficie
• ncy.Manage the COO’s calendar, schedule meetings, and handle corresponde
• nce.Draft reports, presentations, and other documents as requi
• red.Handle internal and external communications on behalf of the
• COO.Assist in recruiting and onboarding Behavior Technicians (BTs), BCBAs, and other st
• aff.Ensure proper documentation and training for new hi
• res.Support the COO in creating and refining operational processes, including onboarding packages, training materials, and compliance progr

ams.
Preferred Ski

• lls: Experience with ABA therapy, and familiarity with operational systems like practice management software and HR t
• ools.Has RBT certification or other relevant trai

ning.
Why Join Abroad

• Works?Innovative Environment: Be part of a dynamic and innovative team that is transforming the staffing and recruiting ind
• ustry.Growth Opportunities: Enjoy opportunities for professional growth and career advanc
• ement.Supportive Culture: Work in a collaborative and supportive environment where your contributions are v
• alued.Competitive Compensation: Receive a competitive salary with performance-based incen