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Career Opportunities: Reservations Assistant (2839)

extra parental leave
Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Strong written and spoken communication in Spanish and English, Proficient in Microsoft Office, Experience with reservations systems is advantageous, Understanding of the local travel industry.

Key responsabilities:

  • Manage bookings and cancellations
  • Confirm bookings and oversee payment submissions

Intrepid Travel logo
Intrepid Travel Large http://www.intrepidtravel.com
1001 - 5000 Employees
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Job description

 

We are looking for a new Reservations Assistant. In this new role, you will manage all bookings, pre & post accommodation, transportation, cancelations, allotments, email request and activities on trips in the region and the logistics for the Central American Intrepid trips. Additionally, you will confirm bookings of all suppliers to ensure the budgeted costs are correct and that all information relating to the booking is recorded on the company data base. Last, but not least, you will oversee submitting the payments to Finance and supporting the Incident Line. 

 

Aside from that, you will get the opportunity to assist in improving the reservations processes and use of the system wisely. 

This is a Full-Time Permanent Position that will operate on a hybrid basis out of our office in San Jose, Costa Rica and with some work-from-home days, providing the best experience to our customers. A flexible schedule is required.  

 

Some of the experience you’ll bring with you may include: 

  • Strong written and spoken communication skills in both Spanish and English. 

  • Strong computer skills, highly proficient in Microsoft Office. 

  • Experience with a reservations system is advantageous. 

  • Understanding of the local travel Industry – particularly Costa Rica, but knowledge of other Central American countries such as: Mexico, Belize, Honduras, El Salvador, Nicaragua and Panama. 

  • Be very proactive and have excellent organisational skills and attention to detail. 

  • Can work independently and with a team. 

 

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Organizational Skills
  • Microsoft Office
  • Proactivity
  • Detail Oriented
  • Communication
  • Teamwork

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