Czech Speaking Emergency Roadside Assistant - Greece

Patrique Mercier Recruitment is excited to present a rewarding opportunity for a Czech Speaking Emergency Roadside Assistant located in Greece. If you are fluent in Czech and have a commitment to helping others during emergencies, this role is designed for you!

In your role as an Emergency Roadside Assistant, you will be the first point of contact for Czech-speaking clients experiencing vehicle difficulties. Your ability to remain composed and effectively communicate will be essential in providing support during urgent situations.

Key Responsibilities

• Answer emergency roadside assistance calls from Czech-speaking clients efficiently and professionally.
• Evaluate each emergency situation to provide appropriate guidance and solutions.
• Coordinate with local service teams to ensure timely assistance is dispatched.
• Keep detailed records of all client interactions and assistance provided.
• Offer reassurance and clear instructions to clients while they wait for service.
• Assist with administrative tasks, such as updating client databases and service records.
• Stay informed about the company's services and protocols to enhance client support.

Requirements

• Fluency in Czech and proficiency in English, both written and spoken.
• Experience in customer service, emergency response, or a related field is a plus.
• Excellent communication skills and a strong empathy for clients.
• Ability to manage stressful situations and demonstrate problem-solving skills.
• Strong analytical skills and attention to detail.
• Flexibility to work varying shifts, including evenings, weekends, and holidays.
• Comfortable using technology and software related to roadside assistance operations.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )