Job description

Job Description

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com .

Overview of Job Function:

The Software Engineer Intern contributes to the design, development, implementation, support and maintenance of an enterprise application. Designs and delivers software enhancements, new functionality, code fixes across the existing product set. Provides application support and code fixes to internal services teams and customer raised issues. Possesses experience with commonly used concepts, practices, and procedures. Relies on pre-established guidelines to perform the functions of the position under general supervision. Collaborates with architects and product management team to implement features and enhancements. Collaborates with the Support and Quality Engineering team to address reliability and performance issues.

Principal Duties and Essential Responsibilities:

Help to design, implement and tests software applications.
Participate in design reviews.
Provide effective communication with geographically distributed team members.
Support and/or install software applications/operating systems.
Participate in the testing process through test review and analysis, test execution, and certification of software.
Escalate urgent issues to Engineering Management.
May interact with Business Analyst to ensure that specifications are satisfied.
Communicate design, reliability and maintenance problems to appropriate internal resources.
May function in a support role with the following added responsibilities:

Responsible for debugging, troubleshooting and developing technical solutions in the form of software patches related to software and setup errors for field engineers and customers.
Create workaround solutions when product procedures have failed and ensures issues are resolved in a timely fashion.
Escalate urgent problems requiring more in-depth knowledge to appropriate internal resources.

Minimum Requirements:

Pursuing a BS in Computer Science, Information Technology or related field
Strong interest in Back End development
Knowledge and experience of writing code with either Java (preferred) or .NET
Ability to work in a cross-functional team environment
Possess strong analytical and technical skills with ability to learn troubleshooting methods and perform root cause analysis
Possess good written and verbal communication skills
Understanding of basic networking and API frameworks
Understanding of Object-Oriented analysis and design
Fast learner and able to pick up new ideas and approaches quickly
Has strong organizational and time management skills
Successful completion of the background check process, including but not limited to employment, education, criminal convictions, OFAC, SS Verification and credit, where available and in accordance with federal and local regulations.

Preferred Requirements:

Ability to work both independently as well as in a dynamic, distributed team environment
Experience with frameworks and libraries
Ability to adhere to strict delivery schedules and successfully manage multiple projects simultaneously
Exceptional analytical and problem-solving skills
Strong time management
Exceptional attention to detail
Experience with larger-scale software development projects
Knowledge of various software development methodologies (particularly Agile) and experience in all stages of the software development lifecycle

MIN: $25/HR

MAX: $30/HR

Required profile