Data Support Specialist

Sumsub is the one verification platform to secure the whole user journey. With Sumsub’s customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business.

Sumsub has over 2500 clients across the fintech, crypto, transportation, trading and gaming industries including Duolingo, Bitpanda, Wirex, Avis, Exness, Flippa, italki, Bybit, LBANK, Gett, Kaizen Gaming, and TransferGo.

Our products are recognised by industry leaders like Gartner's Magic Quadrant, Forrester Wave™ and Frost Radar™.

We are looking for an experienced Data Support Specialist to join our company and collaborate with cross-functional teams to support their needs for well structured and visualized analytics data. In this role, you will utilize your expertise in database management and business intelligence research. You will be instrumental in assisting our Sales and Marketing teams, among others, in gaining insight into our data to support their activities.

What You Will Be Doing:

• Work closely with stakeholders from multiple teams to help them gain insights into our data
• Monitor and respond to data-related requests, conduct research, and create complex data pulls
• Leverage ClickHouse to query and analyze large datasets efficiently.
• Utilize visualization tools like Superset, Tableau, or Power BI to present data insights in an accessible way.
• Manipulate and analyze data, supporting business intelligence initiatives.

About You:

• Strong experience in SQL databases with the ability to write and optimize complex queries.
• Hands-on experience with ClickHouse.
• Proficiency in Python, specifically using libraries like NumPy and Pandas for data analysis.
• Familiarity with data visualization tools like Superset, Tableau, or Power BI.
• Excellent communication skills to collaborate effectively with cross-functional teams.

What We Offer:

• Fully remote and flexible working schedule, with access to a coworking space (in some locations).
• Working with a product that matters. Our technology helps to protect millions of users and lots of online services worldwide.
• International project. Our team works from offices in Berlin, Limassol, London, and Miami, our customers are spread from Mexico and the USA to Hong Kong, South Korea, and Singapore.
• 1 extra day off to celebrate your birthday.
• 7 additional days to enjoy the Christmas & New Year holidays.
• 7 days of sick leave (without the need for documentation).
• Regular, fully covered team offsites to connect and collaborate.
• Learning opportunities and support to attend industry events with the team.

The hiring stages: TA screening -> Hiring Manager Interview -> Assignment -> Final Interview.

Sounds like a great opportunity for your career development? Then go ahead and apply!

We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.