Group Director, Global Inclusion & Health Equity

Working at Real Chemistry and in the healthcare industry isn’t just a job for us. We got into this field for different reasons, but we all stay for the same reason – to uncover insights, make meaningful connections, infuse creativity, and improve the patient experience by transforming healthcare through AI and ideas.

Real Chemistry creates the world around modern therapies with over 2,000 talented professionals, and for the last 20+ years has, carved out its space at the intersection between healthcare, marketing and communications, data & AI, and the people at the heart of it all. We work with the top 30 pharma and biotech companies and are built for uncommon collaboration—we believe we are best together, bring together experts from a wide range of disciplines collaborate without barriers under a single, unified mission: to transform what healthcare is to what it should be. This one-of-a-kind model allows us to work in a way that better reflects how people experience healthcare—all with the intent to transform healthcare from what it is to what it should be. But we can’t do it alone – you in?

Real Chemistry is looking for a Group Director join our growing Global Inclusion and Health Equity team!

The Global Inclusion and Health Equity (GIHE) team applies data driven, inclusion and health equity solutions that seamlessly connects dots across the Real Chemistry ecosystem. The ideal candidate is a strong communicator who is an expert in inclusive, integrated marketing and communications, and has the ability to shape impact-driven programming which improves health outcomes for historically marginalized people.

This position will work across key accounts and carries with it a broad, demanding set of responsibilities in the support of assigned client engagements.

As healthcare companies increasinglyfocus on health equity as a business imperative, the GIHE team partners with clients on initiatives at the corporate, commercial, clinical and community levels. We leverage our ROOTED engagement model, which applies evidence-based best practices to address the root causes that drive inequities. This includes culturally-responsive and respectful campaigns, programmatic initiatives which address social, structural, racial determinants to effectively reach and engage HCPs, patients and communities.

Work performed in this role will help position our clients as patient-centric leaders who incorporate the patient voice and perspective into every aspect of their work, from health education and literacy to clinical trials, drug development, and the launch of new therapies.

This is a hybrid role, based in any of our US offices—including New York City, Boston, Chicago, Carmel, or San Francisco—or remotely within the US, depending on team and business needs.

What You’ll Do

Your position at Real Chemistry will focus on supporting the ongoing management and coordination of the various health equity-related projects and campaigns we develop and deliver. All aspects of this position are critical to the success of Real Chemistry and your role within the organization. As such, your primary responsibilities are as follows:

• Manage multiple GIHE client engagements of varying sizes in a fast-paced environment.
• Develop and maintain strong client relationships through exceptional client relationship skills and provide excellence in client service.
• Seamlessly flex between providing health equity related strategic development/ad hoc guidance, content development, storytelling and assure execution of associated tactics are flawless.
• Be a thought partner with senior leads in developing key opportunities to grow business, providing subject matter expertise and experience in health equity and community-centered activities.
• Develop high-level and persuasive marketing and communications plans centered on integrated campaigns and activations to drive health equity among intended audience.
• Lead operational and GIHE account management efforts and be accountable for the financial performance of engagements through close management of budgets and team members.
• Act as a gate-keeper in identifying red flags and recommending proactive solutions to mitigate risk.
• Escalate problems and risks appropriately using sound judgement and technical knowledge.
• Manage client budgets and resourcing, budget tracking, staffing and billability.
• Ensure the quality of the account team(s) is held to the highest standard and that all client requests are handled in a strategic and timely manner.
• Partner with shared service leads to execute integrated business activations (social media/digital, creative), and help to develop new business opportunities.
• Manage at least one direct report to promote continuous learning and development.
• Train junior staff on Real Chemistry processes, account management responsibilities and the healthcare / digital landscape.
• Understand cross-functional capabilities and motivates cross-functional teamwork.
• Motivate teams through engaging and active management and career development practices.
• Set clear performance objectives and utilizes all management tools to communicate alignment and performance measures.
• Embody and incorporate Real Chemistry Core Values.
  
  

This Position Is a Perfect Fit For You If

• Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.
• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.
• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.
• You are highly organized self-starter, able to work independently and under tight deadlines.
• You demonstrate resourcefulness, creativity, adaptability, and a bias for action to deliver high impact results.
  
  

What You Should Have

• Bachelor’s degree in communications, marketing or a related field or equivalent experience is required
• Must have inclusive integrated marketing and communications healthcare experience; health equity experience
• Thorough understanding of the ever-changing digital and offline experience landscape
• Exceptional project management skills: demonstrated ability to work under pressure to meet deadlines, prioritize and manage detailed budgets
• Excellent business communication skills: - - Informal/formal presentation and writing skills; including presenting to clients - Skilled in data communication
• Can explain complex technical terms, clinical trials, and studies pertaining to the brand
• Able to develop final documents and presentations and guide strategy for junior staff
• Able to communicate critical information to management and the client
• Proven ability to develop and maintain strong and productive client relationships
• Able to develop solutions to client needs and problems: - Collaborates with internal partners to strategize ideas - Researches the market to identify trends and data to support ideas
• Understands program objectives and strategies
• Ability to direct and synthesize research for new business
• Have a professional presence, perform with a sense of urgency and with a profound client service orientation
• High energy, able to effectively operate in fast-paced, growing and evolving environment
  
  

Pay Range: $165,000 - $185,000

This is the pay range the Company believes it will pay for this position at the time of this posting.  Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time.

Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here .

Working with HART: Since the pandemic, we have adapted to how our people told us they want to work. We have offices in cities with many employees and clients – New York, Chicago, San Francisco, Manchester, UK and London, UK – that serve as hubs where and when they need us, and we encourage employees who live less than a 45-minute commute of a Real Chemistry office to go in at least two days per week. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Hybrid and Regional Teams approach. Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people.

Real Chemistry offers a comprehensive benefit program and perks, including options for medical, dental, and vision plans, a generous 401k match, flexible PTO, and entitlement to a five-week sabbatical program after 5 years of service. Other perks include student loan debt contributions, mental wellness coaching and support, and access to more than 13,000 online classes with LinkedIn Learning. Additional benefits for those just starting or continuing with their family building journey include access to enhanced fertility support, Bright Horizons family support programs, as well as expanded paid leave for new parents including personalized coaching support through Your 4th Trimester ®. Learn more about our great benefits and perks at: www.realchemistrybenefits.com

Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.