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Boston Children's Hospital is a 404-bed comprehensive center for pediatric health care. As one of the largest pediatric medical centers in the United States, Boston Children's offers a complete range of health care services for children from birth through 21 years of age. (Our services can begin interventions at 15 weeks gestation and in some situations we also treat adults.)
We have approximately 25,000 inpatient admissions each year and our 200+ specialized clinical programs schedule 557,000 visits annually. Last year, the hospital performed more than 26,500 surgical procedures and 214,000 radiological examinations.
Our team of physicians and nurses has been recognized by a number of independent organizations for overall excellence, and we're proud to share some notable examples with you here.
Transcribes and types correspondence, forms, reports, manuscripts, and other materials involving complex scientific, technical, and/or specialized terminology from recorded dictation, shorthand, or rough draft. Prepares documents requiring stylized formats and lettering or graphics using specialized commercial software, such as desktop publishing or graphics packages. Proofreads and edits materials for grammar, punctuation, and spelling.
Answers, screens, and routes telephone calls and greets and directs patients/families, visitors and staff. Provides routine and/or standardized information within scope of knowledge and authority. Drafts responses to routine correspondence.
Schedules appointments and meetings and maintains personal calendars for physician/supervisor(s). Reserves meeting locations, orders refreshments, and prepares meeting agenda and other materials. Prepares travel arrangements as necessary. Assists in organizing and scheduling conferences, seminars, and other department-sponsored programs or events, by receiving and recording registration forms and fees, ordering supplies and services, and performing other related duties as assigned.
Maintains departmental files, records, and databases. Enters information from source documents into computer databases and/or spreadsheets, compiling, printing, and distributing periodic reports, mailing labels, and other information as needed. Maintains department/office library of reference books, journals, slides, films, and other materials.
Monitors and maintains office equipment and supply inventory. Reorders standard office supplies according to established guidelines and requests equipment repair services as needed. Receives and reconciles supply orders and invoices, identifying and resolving delays, billing errors, or discrepancies. Communicates with hospital support service departments to request needed services.
Prepares, routes, and tracks routine administrative forms and documents. Routes materials for required authorizations and monitors receipt by final destination. Communicates with other hospital departments to resolve delays and errors.
Performs routine clerical duties, such as opening and sorting mail, delivering and retrieving patient records, photocopying materials, and sorting, collating, and distributing documents.
Provides positive and effective customer service that supports departmental and hospital operations.
To Qualify, You Must Have
High School Diploma / GED
Basic computer skills
Analytical skills and judgment to interpret data and take the appropriate action in circumstances or situations vary.
Ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.